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No Soup For You! Part 2

, , | Right | February 9, 2021

In my store’s deli, we generally put out soup without ladles when they aren’t the correct temperature. The soup table is heated, so we turn it up on high to let it “cook” for a bit. This is something corporate says we need to do, so I can’t exactly change it.

Usually, I put a sign out saying that they aren’t ready just yet, because I know it can be a little frustrating to some to see them out but not be able to take any. Silly me, thinking a sign would work with retail customers.

I’m doing other things I have to be doing, frying mainly, when a customer walks up to one of my coworkers on the other side of the deli.

Customer: “Excuse me? Where are the ladles? I want soup.”

My coworker then comes up to me.

Coworker: “Where are ladles? A customer wants one.”

Me: “The soups aren’t hot enough. It’ll just be a few minutes.”

My coworker relays this to the customer, who immediately goes to another coworker.

Customer: “I want a ladle! Why can’t I have a ladle?!”

Coworker #2: “I don’t know. Hey, [My Name], can you get a ladle?”

Me: “Like I said, they aren’t hot enough. I’m not allowed to.”

The customer storms over to me.

Customer: “You should be ashamed of yourself! What kind of service is this?! Why put them out if you can’t serve them?!”

Me: “The soup table heats up the soup. We don’t have a way to do that effectively back here. There’s a sign stating why.”

Customer: “No! It’s heated! There’s steam!”

Internally sighing, I walk over with a thermometer to check and, surprise surprise, it’s still not hot enough. I show her.

Customer: “I hope you lose your job. This is the stupidest thing, but I suppose I shouldn’t expect much from a retail worker!”

She walks off. My department manager walks over, confused. I explain what happened and she laughs.

Department Manager: “I’m writing today off as bad luck and hoping to God that tomorrow is better.”

No Soup For You!

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