(I start working in a big box store as a cashier. I have an extensive retail background so I personally learn the POS system and stop training to work alone in ten minutes. I start training other new people in my first three days. When I meet a new person and they ask how long it took me, I tell them that I’m not the norm and I explain why. The company wants new cashiers to have one day of training then be on their own; it is a super easy system. This day I’m training another new person who I find out has actually worked for the company two weeks longer than me, is full time, and who is supposed to be in the Money Center. After she tells me this, I make her jump on the register and watch what she does. She very, VERY slowly goes through checking the person out and bagging their items, looking like she’s going to have a panic attack the whole time. Then, she takes their cash and goes to give them change. The drawer pops open and the computer tells her to give back $12.53 in change.)
New Cashier: “Um… there are no tens.”
(I look at the drawer and then back at her for a second, hoping something clicks. I get a blank stare from her.)
Me: “Two fives make a ten.”
New Cashier: “Oh, yeah!” *giggle* “Duh!”
(She digs out the bills and then slowly starts counting the coins.)
Me: “You have too many pennies.”
New Cashier: “Oh!” *giggle*
(Later, I tell my manager — not the manager that hired her — what happened.)
Me: “Someone needs to explain to me why someone who can’t count change and can’t handle an ounce of pressure was hired for the area that handles the most cash and has the most pressure… and why she’s going to make more than me.”
Manager: “Yeah… someone’s going to need to explain that to me, too.”