(I have a massive kidney stone trying to pass. I’m in the hospital, waiting for surgery to reduce the size. I suddenly have massive pain, bad enough my vision goes fuzzy. I’m crying, unable to really form words. I press my call button. After a moment, a nurse comes in.)

Nurse: “Can I help you?”

Me: “Pain… bad…”

Nurse: “On a scale of one to ten?”

Me: “Ten!”

(Because of the pain, I practically shout the number.)

Nurse: “You don’t need to raise your voice! I’ll get you something!”

(She leaves and comes back a minute later with a pill.)

Nurse: “Here’s some Tylenol.”

(All I can do is look at her, since that won’t be anywhere near enough for how my pain is.)

Nurse: “Well?! Take it!”

Me: “Need more…”

Nurse: “Ugh, you’re probably just a drug seeker! I’m not giving you anything else!”

(At this point, I just break down sobbing. She storms out. A few minutes later, my doctor comes in.)

Doctor: “Are you okay?!”

Me: “Pain bad… help…”

Doctor: “Okay, sweetie, I just need to know if you can tell me what number you’re at.”

Me: “Ten…”

Doctor: “All right. Do you want me to wait here while I have someone bring you medication?”

Me: “Please!”

(She does stay with me. After she calls the pharmacy, she holds my hand and talks to me to calm me back down. Once the medication is brought up and put into my IV, she makes sure it starts working.)

Doctor: “Your nurse said you were asking for drugs?”

Me: “No, I pushed my call light and told her I was in pain. She yelled at me saying that’s all I wanted and then left.”

Doctor: “She apparently thought you were faking something to get pain meds for an addiction. There’s no way you could fake a kidney stone on the imaging results. I’ll make sure you don’t have to deal with her anymore.”

(True to her word, I didn’t see that nurse for the rest of my stay.)

(When my brother is around nine, he wakes up screaming in pain. As we have no vehicle of our own and no way of getting a taxi or a lift, my mother has to walk with a screaming child two kilometers to the hospital. She went to nursing school, but is not currently working as a nurse.)

Doctor: *after barely poking him* “Well, seems to be just some gas. He’s probably just using the pain to get attention.”

(My mother looks at her like she’s crazy, while my brother still cries and screams.)

Mom: “My son is not like that. Look, I am a nurse. I’m pretty sure he has appendicitis.”

Doctor: “Oh, nonsense. You don’t know what you are talking about.”

Mom: “But I do–”

Doctor: “Listen. I am a doctor. You are just a nurse. He is fine. Now leave.”

(My mother leaves the hospital furious. Not surprisingly, two days later, my brother’s appendix ruptures. My mom manages to get a passing car to take them to the hospital, and my brother has surgery. Because the hospital has no full anesthesia, they have to use local — the kind that only numbs the area — and my brother is operated on while awake and screaming. While he is still in surgery, my mother runs into the doctor in the hallway.)

Doctor: “Oh, you are here again. What, does your son have a headache now? It might be a tumor, don’t you think?”

(My mother almost attacked her, but her father entered the hospital on time and stopped her. My brother survived and made a full recovery, and my mother reported the doctor; unfortunately, nothing came out of it at the time, but a few years later she was forced into retirement for repeatedly misdiagnosing patients.)

(I work at a hospital that sends text messages to patients to remind them of their upcoming appointments. The texts are one week in advance and include the day, date, and location. Patients then usually ring to confirm they are coming.)

Me: “Hello, this is [Clinic].”

Customer: “Yeah, I got a phone call from you guys saying that I had an appointment today.”

Me: “Okay, let me see if I can find out about that for you.”

(I proceed to find her account and see that she has an appointment in one week’s time.)

Me: “I can see that you have an appointment on the 14th, which is next week. When did you get this phone call?”

Customer: “Just like five minutes ago.”

Me: “Okay, so, could it actually have been a text message that you received?”

Customer: “Yeah.”

Me: “And what did that message say?”

Customer: “Something about that I have an appointment on the 14th.”

Me: “Okay, so, what about that made you think you have an appointment today?”

Customer: “…” *hangs up*

(I wish I could say this is rare. But it just isn’t.)

(I am in the waiting room of a hospital waiting for a scan to check out my back injury. For the purposes of this story, let’s just say that my name is John Smith. The nurse calls me in for my scan.)

Nurse: “All right, just jump up onto the table.”

Me: “Umm… sorry, I can’t do that.”

Nurse: “We can’t do the scan if you don’t get on the table.”

Me: “But… I can barely move. How do you expect me to jump onto a table?”

Nurse: “Sure, you can.”

Me: “I don’t think you understand. I am physically unable to get up onto the table due to a back injury.”

Nurse: “You don’t have a back injury.”

Me: “I’m sorry, but I’m pretty sure I would know why I’m at the hospital.”

Nurse: “Your name is John Smith, right?”

Me: “Yes.”

Nurse: “And your date of birth is [date]?”

Me: “Yes, it is.”

(A patient in the waiting room speaks up.)

Patient: “Sorry to interrupt, but I think you might have us confused.”

Nurse: “Your name is John Smith?”

Patient: “Yep.”

Nurse: “And I suppose your date of birth is also [date].”

Patient: “Yes.”

Nurse: “And you’re here for a scan?”

Patient: “Yes, I am.”

Nurse: “Well, this is an interesting coincidence.”

(She looks down at her computer.)

Nurse: “Ah, I see the problem. There are two different people named John Smith with the same birthday, who just happened to both have appointments for a scan within the same hour. I was looking for John M. Smith.”

Patient: “That’s me!”

(The nurse apologized and I got my scan not long after. It was a confusing few minutes, but at least I got a good story out of it!)

(I work for a pediatric dental practice. We are currently at our surgical center where kids get put to sleep so we can do all of the work necessary. There’s loads of paperwork, normal doctor check-ups, and numerous confirmations that patients’ parents need to go through before we see them. We have a two-year-old girl that needs work on every single tooth; she’s been on our waitlist for surgery for two months. We are about to bring her back to the OR.)

Nurse: “Okay, sweetheart, time to say bye to Mommy.”

Mom: *looking so confused* “Wait, why is she saying bye?”

Nurse: “I’m sorry, ma’am, but you aren’t allowed into the OR for sterilization purposes.”

Mom: “But how is she supposed to fall asleep without me reading her a story?”

Nurse: “The anesthesiologist–”

Mom: “The what?!”