Lack Of Register Does Not Register, Part 13
(We have two functioning tills, but we only open the second one when it gets busy and we have enough people. Currently, we have one till open. A man goes up to the second till.)
Coworker #1: “Excuse me, that till is closed. Can I get you to come over here so we can serve you?”
Customer: “No. I want to be served here.”
Coworker #1: “I see, but seeing as that till is closed, you won’t be. Please come over here.”
Customer: “No. You will serve me here.”
(My coworker shrugs and goes back to other customers, while the man just crosses his arms and stands at the till. A second coworker shows up two minutes later for his shift and notices the man.)
Coworker #2: “Sorry, seems like that till is closed. Can you please move over to the line by the other till?”
Customer: “No! I want two mulled wines, here!”
Coworker #2: “I’m sorry, but you’re gonna have to go over to the line to be served.”
Customer: “I can’t believe you won’t just serve me here.”
Coworker #2: “We’ll serve you over at the other till.”
Customer: “I’ll wait here.”
([Coworker #2] also just shrugs and goes to work. I’m standing awkwardly in the middle, minding the baked goods and the oven, listening to the man huff and puff. I notice people start to queue behind him.)
Me: *directed to the people behind him* “Sorry, can you please move to the line by the other till, where we’re serving people?”
(The other people very politely move, while the man dramatically throws out his arms.)
Customer: “I want to be served here! Why is that so hard?!”
(In the end, he stood there for twenty minutes before he got the hint and left. We still talk about him at work.)
Related:
Lack Of Register Does Not Register, Part 12
Lack Of Register Does Not Register, Part 11
Lack Of Register Does Not Register, Part 10