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Just… Wow

, , , , | Right | June 12, 2008

Customer: “I want the cheesecake sandwich with provolone, double meat, and extra veggies.”

Me: “The cheesesteak already comes with double meat. It will be a few extra dollars if I add more. We don’t have provolone; what cheese would you like instead?”

Customer: “You’re kidding, right? I’m not paying $10 for a sandwich! And without provolone! Just give me the extra meat. You don’t have to weigh it exactly. No one will know!”

Me: “I’m sorry, I can’t do that.”

(I weigh the meat to the correct portion and put it on the sandwich.)

Customer: “That’s too much meat! What are you doing?”

Me: “Actually, this is the correct portion. Would you like me to take some off?

Customer: “Only if you lower the price. I said add more meat, so ADD it! And why don’t you have provolone? [Competitor] has it… and where are the veggies?”

Me: “It typically doesn’t come with them, but I can add tomato, onions, lettuce, olives, or mushrooms.”

Customer: “I can only pick ONE?”

Me: “No… any or all of them.”

Customer: “All of those are gross! God, who would eat that?”

Me: “…so no veggies?”

Customer: “Are they free?”

Me: “Yes…”

Customer: “Put them all on, and I’ll just pick off whatever I don’t like.”

Me: “Okay, thank you…” *smiling, thinking it’s over*

(After I finish the sub, the customer argues with the cashier over the price of the sub, demanding a discount.)

Customer: “This place is so expensive and I can’t even get provolone! The veggies are all mixed together! This isn’t like [Competitor] at all! I didn’t even want half of them! Where is your manager?”

Me: “Hi, can I help you?”

Customer: “You again!”

(The customer makes a pissed-off face, and then opens the sub. They start picking it apart on the counter.)

Customer: “Your cashier is trying to ring me up, but that’s not the price! Refund me or I’m never coming here again!”

Me: “Actually, I just made that for you. You didn’t want the meat removed, so it is that price. I can remake it if you’d like, with less meat. Or would you still like a refund?”

Customer: “Never mind!” *throws sub in trash and leaves without paying*

(Just… wow.)

… And They Say The Post Office Is Slow

, , , , | Right | June 11, 2008

(A customer is buying a stamp for a letter shortly after the 2007 price increase.)

Customer: “Why can’t I get a 39 cent stamp? You still have them.”

Me: “We still have them in stock, but we have to make up the difference with 2 cent stamps. Don’t worry, we’ll stick the right amount on for you.”

Customer: “I just want a 39 cent stamp.”

Me: “Okay, but your letter will not get there.”

Customer: “Just give me it!”

(The customer takes the stamp, affixes it, and tosses the letter into the slot. I promptly pick up the letter from the bin and stamp it “Insufficient Postage, Return To Sender”.)


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Guess Whose Picture Is Next To “Pyrrhic”

, , , , | Right | June 10, 2008

(We sell milk for 2.99 a gallon. Some kid pulled the “.” and the “9” off so it says 29 dollars. Not surprisingly, a lady comes in to buy a gallon and hands me thirty dollars.)

Me: “Ma’am, you just gave me a twenty and 10 singles to buy milk. It’s only $2.99.”

Lady: “Well that’s not what the sign says! it says 29 dollars!”

Me: “But ma’am, you’re paying more money than it actually costs.”

Lady: “I don’t care how much it costs! Just do your job and give me my f***** milk for 29 dollars!”

Me: “Okay, If that’s what you want…” *gives her a dollar back*

Lady: “Thank you! If you had just done your job I would’ve been out of here by now!”

Me: “Have a great day!”


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Ocean’s Negative Seven

, , , , , | Right | June 8, 2008

(A woman walks up to my blackjack table, and sits down without putting any money up for her bet. I assume she’s waiting for the end of the shoe.)

Woman: “How come I didn’t get a hand?”

Me: “I’m sorry, you didn’t have your bet up when the cards came out. I’ll get you on the next.”

(When I get ready to deal the next, I tap the bet box in front of her.)

Me: “You comin’ in?”

Woman: “Yes.”

Me: “It’s a fifteen-dollar table.”

Woman: “What?”

Me: “Table minimum is fifteen.”

Woman: “I have to pay to play?”

Me: “Well, if you win, I’ll give you fifteen more and you get to keep all of it.”

Woman: “What happens if I don’t win?”

Me: “At that point it becomes the casino’s money.”

Woman: “That’s stealing!”

Me: “No, that’s gambling.”

When You’re A Brand W**re, Every Cent Counts

, , | Right | June 7, 2008

Me: “Okay, that’ll be $2.00.”

Customer: *shocked* “What? The sign said $1.85! How can it be $2.00?”

Me: “Yeah, $1.85 plus 15 cents for tax.”

Customer: *sighs loudly and opens up her Chanel bag to take two dollars out of her Gucci wallet*