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The Nameless Are Not Blameless

, , , | Right | February 1, 2021

When this takes place, most people have cell phones but calls aren’t yet so cheap that no one thinks twice about making calls. I’m working in a place with a boss who doesn’t mind us making personal calls on the work phones as long as we don’t take advantage.

I’m at work and the phone rings with an incoming call. We use old phones that don’t have caller ID.

Me: “Good morning, [Company]. May I help you?”

Caller: “Did you call me?”

Me: “Please may I have your name?”

Caller: “No, you called me. You know who I am.”

Me: “Sir, this is a business number, not a personal number. It could have been any employee who called you. If you tell me your name, I can try and find out who it was.”

Caller: “No, I’m not giving you my name. You have to know me if you called me. Why did you call me?”

Me: *Sighs* “Sir, we have over a hundred employees here and it could have been any one of them that called you. I bet if I put out an announcement on the loudspeaker asking who called a mobile number and the call wasn’t answered, at least half of the employees would say it was them. If you want me to try and find out who called you, I need your name.”

Caller: “No, you called me. I refuse to give you my name.”

Me: “Well, in that case, I’m sorry but I can’t help you. Have a nice day, sir.” *Hangs up*

I hate it when people call in saying, “Did you call me?” without giving a name.

You Need To Have A Strong Backbone For This Line Of Work

, , | Right | October 23, 2020

I’m a physical therapist, and I hear my colleague speaking on the phone to a patient.

Colleague: “I’m telling you, if you don’t come to your appointments twice in a row, it’s protocol that we close your file.”

Patient: “So now you hate me? What is this? All I want is to continue my treatments!”

Colleague: “I understand, but as I said before, we can’t do that here. May I ask why you didn’t come to these past few appointments?”

Patient: “Well, my back didn’t hurt anymore so I didn’t need it! But now it hurts again, and now you won’t treat me just because you hate me! I want to speak with your manager immediately!”

I am surprised at how well she has been handling the situation, seeing as how the patient has been screaming at her to the point where she is saying the same thing over and over again in three-minute intervals.

Colleague: “My manager isn’t here today. I have my next patient in a couple of minutes, so, to sum it up for you, if you come tomorrow I will not treat you, not because I hate you, but because those are the rules here.”

Patient: “F*** the rules!” *Click*

Was Your Brain Confiscated, Too?

, , , | Legal | August 5, 2020

I answer the phone at the investigation department at the police station.

Caller: “Hi. I’m with [Law Firm], and the son of one of our clients had his car confiscated.”

Me: “Okay, can you give me the vehicle’s plate number?”

Caller: “I don’t have that.”

Me: “What is the son’s ID number?”

Caller: “I don’t have that, either.”

Me: “What’s his name?”

Caller: “I don’t know.”

Me: “Do you have your client’s ID number?”

Caller: *Pause* “Let me call you back.”

He never did.

Iced Coffee: Katy Perry Style, Part 2

, , | Right | June 22, 2020

Customer: “One vanilla iced coffee, please.”

Me: “Iced vanilla or iced coffee? These are two different things.”

Customer: “Iced vanilla. And can you make it hot?”

Me: “So… hot vanilla drink?”

Customer: “Yeah, that.”

Iced Coffee: Katy Perry Style

He’s Not Feeling That Friday Feeling

, , | Right | June 10, 2020

This hotel only serves breakfast. In Israel, a lot of things close Friday afternoon due to the Shabbat. I’m the receptionist. The guest has been staying in the hotel for a few days now.

Guest: “I’d like to have dinner tonight here at the hotel.”

Me: “I’m sorry, the kitchen is closed and we don’t have dinner. I can recommend restaurants that are open or a shop where you can get food that is within walking distance.”

At that moment, a coworker comes and brings me a little takeaway box with my dinner: cold leftover food from breakfast that is for the employees.

Guest: “What is that? I also want food.”

Me: “I’m sorry, that is some cold food and my only dinner; I’m here until 11:00 pm and I don’t really have a break to go get myself anything else.”

Guest: “So share it with me.”

Me: “No, that is all I have to eat.”

Guest: “Are there any more of those boxes? “

Me: “There are enough boxes exactly for the employees.No spares.”

Guest: “Call the other employees and see if they will give me their dinner.”

Me: “I will not be doing that. People at work need to eat and are counting on this food.”

The guest turns to other people waiting for a taxi.

Guest: “You see this? The employees get to eat but the guests don’t!”

As the guest is leaving, one of the people waiting for the taxi turns to me.

Other Guest: “Now you can definitely say you’ve seen it all!”