Was Your Brain Confiscated, Too?
I answer the phone at the investigation department at the police station.
Caller: “Hi. I’m with [Law Firm], and the son of one of our clients had his car confiscated.”
Me: “Okay, can you give me the vehicle’s plate number?”
Caller: “I don’t have that.”
Me: “What is the son’s ID number?”
Caller: “I don’t have that, either.”
Me: “What’s his name?”
Caller: “I don’t know.”
Me: “Do you have your client’s ID number?”
Caller: *Pause* “Let me call you back.”
He never did.
Question of the Week
Have you ever met a customer who thought the world revolved around them?