How To Lose A Commission In Just A Few Simple Steps
My fiancé and I are shopping for a new mattress. We are in our early twenties, which I do believe plays a role in what happens. The store is not currently busy and there is a group of salesmen talking with each other. The manager greets us and asks what we’re looking for. He calls over one of the salesmen to help us, but the salesman doesn’t look very happy that he was asked to help us. He doesn’t ask any questions and takes us over into an area with mattresses in a very high price range.
Salesman: “We have some mattresses over here. You can take a look and find me if you have any questions.”
Fiancé: “I’m sure these are great, but they are out of our budget. We’re looking at around $300 to $500. Would you mind showing us some of those, please?”
He looks annoyed and points to a different area of the store.
Salesman: “You can find our budget mattresses over there.”
He walks away and starts talking with his coworkers again. We look around for a bit, but we are put off by his attitude so we decide to leave.
Salesman: *Smugly* “Leaving so soon?”
Me: “Yes, we were planning on making a purchase today, but we’re going to [Competitor] and will be purchasing from them, instead.”
His boss did not look pleased. We went to [Competitor] and they were nothing but nice, and they didn’t treat us differently for not being able to afford a high-priced mattress. I get that they make commissions on sales, but any sale is better than no sale.