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Donated Some Furniture But Got A Whole Different Animal

, , , , , , , | Right | June 24, 2022

I work for a charity thrift store. Someone donated an old, high-quality recliner. I was presiding over the donation when I heard odd noises coming from the recliner. I grabbed a flashlight and started looking inside.

There was a tabby cat entangled within the internals!

I got my manager and we tried to get the cat to leave, but it either wouldn’t or couldn’t, so we decided to contact animal control.

Animal control sent over an officer who was able to get the cat out of the recliner. The officer scanned the cat’s microchip and was about to call the owner when a panicked woman arrived at the store looking for her cat. She had donated the recliner, gone home, and been unable to locate her cat.

We returned the cat to her, and the cat started purring very loudly.

Petty Karma Is Still Satisfying

, , , , , | Right | CREDIT: rduncang | March 20, 2022

My new wife and I recently took a trip to Denver on a plane. I fly often, but not as often as some other people. When I booked the flight, the plane was fairly empty, so I booked the window and aisle seats in the premium economy section right behind first-class seats, leaving the middle seat empty. By the time we actually flew, the flight was nearly full, so I checked the seat chart and noticed someone took the seat between us. No biggie, when we got on the flight, we would just offer the window or aisle seat to whoever booked the middle seat.

Boarding time came and we were in group two, so the pre-boards and group one got to go before us. When it was our turn to board and we got to our seats, there was an older man seating in the window seat. I thought it was kind of a rude move to just take someone else’s seat without asking. Obviously, this guy had flown before since he had pre-boarding status. I let it go since we were going to switch seats anyway.

Soon after the flight took off, the attendant came up to me with a gift bag.

Attendant: “Congratulations on achieving 1K status!”

The gift bag wasn’t for me; it was for the guy that took the window seat without asking. He obviously knew what he was doing and has probably done this before. The guy was looking out the window all through boarding and never turned his head to acknowledge us until the flight attendant came over with the gift bag.

I accepted his gift bag.

Attendant: “Would you like a complimentary drink, as well?”

Of course, I said yes, and I even got a free glass of wine for my wife, too. I glanced at the guy and could see the anger in his eyes. But he didn’t say a thing. A petty win for me over this guy that took the seat that I would have given him, but instead he took it without asking.

The Sweet Freedom Of The End Of Days

, , , , , , , , | Right | February 23, 2022

Due to the health crisis, the call center I was with folded, as they lost too many contracts with different partnering businesses.

As we approached our last week, we still made an effort to remain professional, but the human side of us gradually melted through. I heard a coworker say to a customer, “Don’t lie to me! I’m looking at the notes on your account, and we did NOT tell you that!”

I had a customer who had an issue with a trip she went on. Apparently, it had been cut short after it began raining heavily. I went ahead and gave her a refund. She seemed satisfied with it and ended the call amicably. However, five minutes later, my phone rang again.

Man: “Did you just talk to [Customer]?”

Me: “I’m not at liberty to discuss other customers due to privacy—”

Man: “I’m her boyfriend. And she is standing right here next to me. You’re not gonna rip my girlfriend off like that and get away with it. This is fraud! Who do you think you are?”

Me: “Not that I’m supposed to be discussing this with you, but she received a full refund. I don’t see what the problem is.”

Man: “No, you’re gonna give her more than that. A free excursion, a discount coupon, anything.”

Me: “No.”

Man: “Excuse me?”

Me: “She received a full refund, and seeing that this matter does not even concern you to begin with, unless you yourself have a purchase with us you’d like to discuss, this conversation is over. Have a nice day.” *Click*

Ten minutes later, I got a call from a different customer.

Girl: *Audibly in tears* “I ordered [Cruise Trip], but my car won’t start and the next bus won’t make it in time. I know this is non-refundable or transferrable, but is there anything you can do for me? It’s my birthday and I really wanted to go!”

Company policy says she’s out of luck. Human compassion says…

Me: “Think you can catch an Uber or an evening bus for the 7:30 cruise?”

Girl: “Yes! Yes, I can!”

I did an override that normally would get me fired when discovered.

Me: “Great, then 7:30 it is! I’ve emailed you a new ticket. If you aren’t able to make it, let me know and I’ll just go ahead and refund you. I’m here until 10:30; ask for [My Name].”

Girl: “Thank you so much! This means a lot to me!”

Me: “No… Thank you, and happy birthday!”

Being able to work as a HUMAN BEING and not a customer service robot was one of the best experiences ever!

Does Anyone Else Suddenly Have Sweaty Palms?

, , , , , | Healthy | January 17, 2022

CONTENT WARNING: Needles

 

I’ve had a chronic illness since I was a baby, which has caused me to experience a lot of medical tests and treatments. When I was thirteen, I had a medical event and started breathing abnormally. My mom had to call 911, and I was taken to a children’s hospital. I was immediately admitted and put in a private room. I had a few tests, was put on oxygen, and was hooked up to a bunch of monitors. Then, a new nurse came in.

Nurse: *Visibly nervous* “Hi. I’m going to take some blood today.”

Me: “Okay, it’s no problem. I’m used to bloodwork and stuff.”

The nurse continued to look uncomfortable and started shuffling around the room, getting out supplies. I noticed that the needle he pulled out was really unusual, as it was extremely large and wasn’t an IV needle, which is what is usually used for blood work when someone is admitted to a hospital.

He sat down, and I could see that his hands were shaking violently. He put a large white towel under my arm and cleaned my entire arm with orange antiseptic, the kind used for surgical sites.

Me: “Why are you using that? Why not just use the regular alcohol wipes?”

He didn’t answer but started putting a tourniquet on my arm and handed me a stress ball.

Nurse: “Squeeze that as hard as you can.”

The nurse unwrapped the needle and I could fully see the size of it. It was enormous, and my heart started pounding. I’d never seen a needle like it, despite having constant IVs and blood draws throughout my life.

The nurse was now trembling like a leaf in the wind.

Nurse: “This is going to hurt… a lot. Stay still; that’s really important. Don’t move at all, even if it hurts.”

Me: “Okay…”

I was terrified. I had no idea what was going on or why a simple blood draw would hurt so badly.

Nurse: “Breathe in… and out…”

As I let my breath out, the nurse (still with shaking hands) held my wrist down and plunged the needle into my forearm. It was put in at a strange angle, pretty much at a full ninety degrees, and was stuck in very deep and forcefully. I was immediately overwhelmed with pain, my vision started tunneling, and it took every molecule of effort I had not to move or scream. It seemed like it took forever, but eventually, the tubes filled with blood and he pulled the needle out. Then, he just bandaged my arm and left, without acknowledging anything that had just happened.

I was fully weirded out by the entire experience. I was certain, at the time, that the nurse was incompetent or something, especially since he seemed so nervous.

It wasn’t until a full eight years later that I found out what even happened! I recently requested a copy of my records from that hospital and saw the write-up from that visit. I was floored to see that the test they were actually performing was an arterial blood gas (ABS)! In the test, a large needle is put straight into an artery, and it is considered to be extremely painful — so painful that it is unethical to perform it on anyone without giving them local anesthetic first. Not only was I not given local anesthetic (AS A CHILD AT A CHILDREN’S HOSPITAL), but nobody bothered to even explain what was going to happen, what test they were performing, or that it was any different than a regular blood draw or IV.

It truly was one of the most memorable (and horrible) things I’ve ever experienced in a medical setting, and I never went back to that hospital.

Why Nurses Should Rule The World, Part 15

, , , , , , | Healthy | January 14, 2022

I’ve had a severe chronic illness since I was a baby. Due to this, growing up, I spent a lot of time in different hospitals and medical offices and have had a wide variety of treatments and tests.

When I was around ten years old, I was due to have an MRI of my brain. I was pretty nervous about it, especially since I needed IV contrast and wasn’t sure how I’d handle the whole “laying super still in a confined space for several hours” thing. There was also a layer of extra anxiety for me, since they were looking for brain cancer.

I was also told before the appointment that I could bring a few DVD movies which could be played for me to watch during the scan to keep me calm and distracted.

Nurse: “Hello! So, you’re here for an MRI, right?”

Me: “Yes.”

Nurse: “Okay, go ahead into the changing room to put on your gown, and make sure to leave all your belongings in there, too. When you’re ready, go through the door on the other side, and that’ll lead you right into the MRI room. Oh, also, did you bring any movies to play during the scan?”

Me: “Yes, they’re here.”

I handed them to her and then went into the changing room. After I put on my gown, I pushed my way through the door to the MRI room and was immediately rendered speechless. The walls of the room seemed to be made of wall-to-ceiling digital screens, and playing on the screens was a scene of the ocean with fish darting around and whales floating by. On top of that, the MRI machine had been turned a blue color to match the scenery.

I was totally surprised and just went to pieces, smiling and crying, and I could feel my anxiety and nerves melting away. One of the nurses was sort of hovering nearby and watching my reaction.

Me: “How…?”

Nurse: “Since this is a children’s hospital, the screens were put in to help children feel better about getting scans done, and to reduce the number of kids that need to be sedated.”

Me: “Wow, but… how did you know that I love the ocean?”

Nurse: “Well, we noticed that all three of the movies you gave us were about the ocean, so we assumed that you like the water and that seeing the fish might help you feel calmer.”

Me: “Gosh, thank you so much! I hadn’t even noticed that all of my movies were about the ocean!”

The scenery did make me feel better, and I wasn’t nervous at all after seeing it. I managed to last the entire MRI without freaking out or moving and was able to see the scenery and my movies through a small mirror inside the helmet that I had to wear during the scan.

Honestly, the kindness of those nurses left a huge impact on me, and I consider it to be one of the nicest things anyone has ever done for me. I still think about it now, as an adult, especially since most hospital nurses are overworked and have chaotic schedules. I know that noticing a tiny detail about me, and then intentionally going out of their way to help me feel better was immeasurably kind. I’ve had many MRIs after this, none of them with the special screens and effects, but I’ve never felt nervous about them, and I think it’s because my first MRI wasn’t nearly as traumatizing as it could have been.

Related:
Why Nurses Should Rule The World, Part 14
Why Nurses Should Rule The World, Part 13
Why Nurses Should Rule The World, Part 12
Why Nurses Should Rule The World, Part 11
Why Nurses Should Rule The World, Part 10