Unfiltered Story #267792
I have a set of ongoing prescriptions that I get filled as needed. I went to the doctor a few months ago and got refills on all of them sent to the pharmacy. The last time I called in my prescriptions, the system said this is the last refill on some of them. I call the pharmacy to see if there’s a new set of prescriptions. After going through the rigamarole to talk to a representative and being put on hold for ten minutes, this happens.
Me: I just refilled two of my prescriptions yesterday and they said I had no more refills after this. I just wanted to make sure I have a new set of prescriptions.
Pharmacist: What are they?
Me: *lists medications*
Pharmacist: [Medication 1] and [Medication 2] are ready. [Medicine 3] has one more refill. Do you want me to fill it now?
Me: No, I just want to see if the doctor sent in a new set of prescriptions.
Pharmacist: [Doctor’s Name] sent in one for [Medicine 1] and [Medicine 2] because you refilled them yesterday. [Medicine 3] has one refill, and [Medicine 4] has no refills.
Me: *suspecting that those refills are for the current set of prescriptions I have* OK.
Pharmacist: Do you want me to put the two prescriptions already filled back?
Me: *tearing hair and somewhat alarmed* No, leave them!
Pharmacist: OK, thank you.