(It’s mid-morning and I am working the drive through, the customer has just driven up)

Me: Welcome to (fast food ). How may I help you?

Customer: Cappuccino.

Me: What size?

Customer: Cappuccino!

Me: *repeating myself* What size?

Customer: Cappuccino! Cappuccino!

Passenger: Cappuccino!

(This kind of cycle repeated once or twice more before I raised my voice)

Me: I said what size!

Customer: Cappuccino Stupid B****!

(They then drove off, leaving me and my coworkers confused and laughing)

I work at a pretty popular family-owned ice cream shop. I have just finished handing out a strawberry sundae to a customer and go to the back to talk to my manager. The archway to the back of the building is easily seen through by the customers.

My manager and I are laughing about a stupid joke.

Customer: “These strawberries are sour! I want to talk to the manager!”

Coworker: “She’s back there, with—”

Customer: *Noticing us laughing.* “What are you laughing about!” *Pointing to me.* “Racism will send you to hell! Shame on you!”

I am dumbfounded as she storms away.

Me,: I’m sorry..?

Manager: Wow. Didn’t know you were racist, man.

At the restaurant I’m a dishwasher at, I hear the occasional odd orders, but the one waiter said, “I hate people.” Here’s why: The customer wanted to order some sort of seafood, but he didn’t want it too fishy. The waiter was even mocking it to us. I couldn’t help but laugh.

(Our movie theater generally opens about 15 minutes before the first show of the day, which is some time around 10 or 11. When we come in to open up, we find a note taped to the window of the box office.)

Note: I work long hours, and thought it would be nice to treat my family to tickets to the movie. I pulled up at six in the morning to find nobody here. I sat and waited, but no one showed up. I find this incredibly unprofessional. You should have someone here to sell tickets, or at the very least have a way to sell tickets online.

(The note actually had a letterhead on it. We debated writing back, pointing out having someone at the theater at all hours of the day just to sell tickets would be a waste of time and the owner’s money, and that he could have in fact, bought tickets online if he went to our website, but decided it would only cause more drama.)

I work at a widely known shop with a name similar to a type of transportation. Since we are in Downtown Phoenix, we tend to get the more ‘interesting’ customers. A male of about 16 years of age comes in an hour after open while I am in the back. My coworker goes to serve him.

CUSTOMER: “Hello, I’m here for my free sub.”

COWORKER: “Come again?”

CUSTOMER: ” I said, I’m here for my free sub.”

This same circular conversation repeats a few times, with my coworker rephrasing his response, still confused about why the customer is expecting a free sandwich.

COWORKER: “You can’t just come in and get a free sub.”

CUSTOMER: “Okay.” *walks out as if nothing happened. Two hours later however…

CUSTOMER: “Hi, I’m here for my free sub.”

ME: “Come again?”

CUSTOMER: “I’m here for my free sub.”

ME: “Under what promotions or qualifications are you expecting a free sub?”

Before the customer can respond, my coworker interjects…

COWORKER: “You can’t just come in expecting a free sub.”

Our other customer and I exchange weird looks, the first customer exits. I don’t know whether he was an entitled kid or if he was mentally unstable, because he went into the store across from us and got kicked out by the owner. We never saw him again. Still, I am wondering what his thought process could have been.