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Her Observation Skills Are Sub-Par

, , | Right | February 11, 2022

I was working in a sub shop, and our card reader stopped working. We put up four signs saying, “Cash only, card not working,” on the front door, by the order glass, halfway up the walkway, AND on the register, along with a piece of paper on the card reader that said, “Out of order”.

A woman came in and ordered a very, very intricate sandwich. She got to the register and took out a debit card.

Me: “I’m very sorry, ma’am, but our card reader isn’t working; we’re doing cash only.”

Customer: *Angry* “I never carry cash! You should have signs up!”

And my coworker — who’d put her two weeks in already and was very tired of rude customers — walked around the corner and counted out each sign very loudly and then turned to the woman.

Coworker: “But of course, ma’am, we’re very sorry we didn’t put any signs up,”

She left with a very bright red face. Her daughter came in ten minutes later laughing and paid for the sandwich with cash.

It’s Just The Law, NBD

, , , , , | Right | CREDIT: binnsy79 | January 8, 2022

I am a manager at a sub shop chain. We were serving a customer who just started ordering when another customer came in and interrupted to ask what the sub of the day was. This got my hackles up because he was rude about it.

I then looked up and noticed a car parked in the mobility parking space directly in front of our big glass doors. I asked the interruption customer:

Me: “Is that your car, sir?”

Customer: “Yes.”

Me: “Do you have a mobility parking permit?”

Customer: “No, I broke my back, and I can’t walk that far.”

Me: “You need a permit to be allowed to park there.”

Customer: “I’m still waiting for it to come.”

Me: “It’s illegal to park in there unless you have a permit. You need to move your car.”

Customer: “I’ll just get my food and then I’ll move it. It’s only going to be a couple of minutes.”

Me: “No, you need to move your car now.”

The man then planted his feet and dropped his shoulders almost like a three-year-old who is not going to do what you asked.

It sucks, but we can’t actually do much to make people move from those parking places other than ask them to move. The tow truck would take too long; they would already be gone by the time the tow truck got here.

I decided to say the only thing I could in this situation. I did a lot of theater in high school so I know how to project my voice without yelling.

Me: “Sir, we will not be serving you unless you move your car.”

He spun around (like only someone who has an intact back could do) and stomped out like a big man child, threw himself into his car, and sped off like someone was chasing him.

Sub-Par Sub Shop Service

, , , , | Working | November 23, 2021

A couple of my friends and I are grabbing food at a sub shop. There appears to be only one employee in sight.

Employee: “What do you want?”

Friend: “Can I have [order] with the Italian bread?”

Employee: “We’re out of Italian bread.”

Friend: “Well, can I have the herb one, then?”

Employee: “We’re out of that, too.”

Friend: “What bread do you have?”

Employee: “We have [bread #1] and [bread #2].”

The employee opens the bread bin behind him and shows us that there are exactly three loaves of bread left. This would be great because there are exactly three of us, but I’m a little nervous because I’m a picky eater and haven’t tried these before.

We grumble a little, but we order with the weird bread and move on. A second employee arrives to put our orders through the till. As we are paying, some more customers come in who we recognise.

Friend: “They’re out of bread.”

New Arrival: “Wait, what?”

Friend: “Yeah, we just got the last ones.”

Employee: “No, no, don’t worry about that.”

And then, the employee went out of sight behind the bread bin and returned with a full tray of the Italian bread. We were fuming but could not find the words to speak. When one of the new customers requested a different bread, he went and got it.

My friends and I had already paid for our food, which we technically did order, so we thought we had no leg to stand on and just left. Luckily, the replacement bread was edible, if not all that nice.

Unfortunately, I did not complain. I was young and raised under a rock and did not know that was a thing I could do. It’s a little late to go back now.

Stuck In A Pickle Pickle

, , , , , | Working | October 1, 2021

My daughter goes into a national sub shop chain to order subs for us. My order contains pickles. The young man making the subs looks at the condiments.

Employee #1: “We’re out of pickles.”

Employee #2: “We just got more; they are in the back.” 

Employee #1: *Repeating* “We’re out of pickles.”

Employee #2: “We just got more; they are in the back.” 

This happens two more times until [Employee #2] turns to my daughter.

Employee #2: “Would you mind waiting a minute while I get the pickles from the back?”

Daughter: “I don’t mind.”

Employee #1: “Oh, we have more in the back?” 

[Employee #2] turns to him and points to [Employee #3].

Employee #2: “Remember, he just came back from the store where he got pickles?

My daughter comes back to the car.

Daughter: “I am pretty sure that guy is stoned out of his mind.”

The sub was delicious.

Who’s The Real Baby Here?

, , , | Right | CREDIT: TheMidwestD**e | June 16, 2021

I work at a local sub shop in my town. We have single-stall bathrooms — the kind where you walk in and the toilet and sink are next to each other and you have to lock the door behind yourself. We have baby changing tables in both the women’s and men’s bathrooms because single fathers exist.

A customer orders his sandwich and heads into the bathroom. A moment later, he storms out of the bathroom and snaps his fingers at me.

Customer: “Hey, kid!”

Me: “Yes, sir?”

Customer: “Why is there one of them women’s things in the men’s bathroom?”

I have no clue what he’s talking about.

Me: “Pardon me?”

Customer: “One of them girly tables for the babies — you have one in the man bathroom!”

Me: “Oh, the changing table? Yes, sir, we have one in both bathrooms.”

He huffs and puts his hands on his hips in an exaggerated fashion.

Customer: “Well, why is that?”

Me: “So that men can change their babies’ diapers if they need to.”

Customer: “That’s the wife’s job. Why are you promoting men to be like women?!”

Me: “Sometimes single fathers come in, or it’ll just be a dad and his kids. It’s just there for convenience.”

Customer: “It makes me feel like a woman. I don’t need it in the men’s bathroom.”

Me: “Oh, okay.”

Honestly, I am past the point of caring and am just trying to appease him so he’ll leave me alone.

Customer: “Well, I don’t need to use it!”

Me: “Sir, you’re not obligated to use the baby changing table.”

He just stares at me with his mouth hanging open before shaking his head, sighing, and saying to himself:

Customer: “I can’t believe these d*** kids.”