Unfiltered Story #147158

, , | Unfiltered | April 18, 2019

I’m making sandwiches on the line. A coworker has just changed the trash in the dining room.

Customer: reaches all the way into the trashcan and pulls the bottom of the empty bag up through the hole in the top of the receptacle.

Customer (to coworker): “How do you expect me to throw my trash away?”

Coworker: “Um, sir, you did that yourself. I just saw you.”

Customer: puts bag back, throws trash away and leaves without another word.

Changed The Situation

, , , , | Right | March 28, 2019

(I work in a sub shop. There are a lot of shady people in this part of town. Most are rough around the edges, but despite this, you get customers that make you panic. It’s a very hot summer day, and a customer walks in wearing a thick coat, with his hand in his pocket, clearly holding something bulky with weight. This already sets off a few red flags for me. The customer walks in but doesn’t join the lineup, rather just starts pacing around the cash register. His eyes are constantly shifting between all the people in the store, though he refuses to make direct eye contact.)

Me: “Hello. If you’re going to be getting something I need you to join the rest of the lineup.”

Customer: *ignores my statement*

(I start trying to finish orders so other customers can leave the store ASAP; they also seem to be getting nervous about this person. As soon as I finish the last customer, while my coworker rings them through the till, I start stepping around the corner to grab my phone and keep an eye on the situation. The customer proceeds to walk up to the register, hand still on whatever is in his pocket. My coworker and I exchange a nervous glance.)

Customer: *quickly pulls an item from pocket* “Hi, I would like to get some cash for these rolls of coins.”

(My coworker and I looked at the thirty or so full rolls of change. This is what he’d had in his pocket, to our collective relief. After we made the exchange, we talked to each other about how we had both thought it was a gun.)

Yule Regret That

, , , , | Right | December 23, 2018

(I am working around Christmas time, just minding my own business, when a lady comes in that used to be friends with my family. For a while, my family and I had gone to the same church as this woman, but it’s been a long time since I went to church. After the transaction is over and she’s leaving, I cheerfully wish her a “Happy holidays!” after which she all but runs over to me.)

Lady: *whispering conspiratorially* “Honey, I know that they make you say that, but you can say the real holiday to me. You don’t have to be all PC.”

Me: “You know, you’re right.”

Lady: *visibly brightens* “Merry Christmas!”

Me: “Have a happy Yule and a merry Winter Solstice.”

(All of a sudden, she made a you-betrayed-me face and ran away. Guess she forgot there’s more than one “real” holiday this time of year, including the pagan ones.)

And I’ll Have A Coffee Tea To Go With It

, , , , , | Right | December 15, 2018

(At our store, we sell a variety of specialty sandwiches, such as a club, Italian, New York steamer, etc. Often we get customers who aren’t sure what one sub includes, or don’t quite get the name of the sub right — i.e. calling it a New York streamer — but usually, it’s easy enough to decipher. Sometimes, though…)

Me: “Hey, welcome to [Store]. What can I get for you tonight?”

Customer: “I want an Italian club.”

Me: “We have an Italian and a club; they’re two different sandwiches. Which one did you mean?”

Customer: “The Italian club.”

Me: “Sorry, it’s two different types. Did you want the Italian, which comes with ham, salami, and pepperoni, or the club, which has ham, turkey, and bacon?”

Customer: “I want the one with the ham.”

Me: “Which one?”

Customer: “The Italian club!”

Customer’s Friend: “It’s one or the other!”

Customer: “I just want to get an Italian club.”

(Eventually, we work out that she wants three subs: one Italian with the dressing on the side, no combo, and two clubs made the same way, both as combos. I repeat the order, and she agrees that it’s correct.)

Me: “Okay, your total tonight is [total].”

Customer: “Why is it so expensive?”

Me: “Well you have the two clubs, which are combos, and you have the Italian sandwich by itself—”

Customer: “I only wanted two combos.”

Me: “That’s all I rang you up for; the third sandwich isn’t a combo.”

Customer: “I don’t want three sandwiches!”

Me: “Oh, I apologize. Which sandwich did you want to take off?”

Customer: “I wanted both clubs.”

Me: “All right, I’ll take the Italian off–“

Customer: “I said I wanted that!”

Me: “So… take off one of the clubs?”

Customer: “I just wanted two Italian clubs!”

Me: “…”

Customer: “Just cancel it. You’re confusing me!”

(I cancelled the transaction out, and she and her friend discussed what she was getting. About five minutes later, her friend came up to order for both of them. Turned out she wanted a turkey bacon ranch.)

 

Doing It The (Foot)Long Way

, , , , | Right | December 2, 2018

Customer: “I’d like to order twelves subs for my workers, for pick up around twelve?”

Me: “Okay! Let me write this down.”

Customer: “All right, so, three subs will be turkey, four will be Italian, three will be tuna, one a BLT, and one a veggie. The first turkey is a six-inch; it has provolone cheese. Oh! And one of the Italian subs has provolone, and the BLT has American. Oh, one of the tuna is American, too, but that’s a foot-long. That one has extra onions on it; it’s for [Worker #1]. Can you write everyone’s names on the outside? The BLT has tomatoes on it, and there’s no tomatoes on one of the turkey subs because [Worker #2] is allergic, but she wants olives. Hmm, it looks like [Worker #3] only wants a six-inch, but extra meat. Oh, and can you put green peppers on mine?”

Me: “Okay, hold on. Let’s start over; I’m a little confused. The first turkey, is it six-inch or foot-long?”

Customer: “Foot-long.”

Me: “What toppings do you want on that sub?”

Customer: “American cheese, mustard, green peppers, lettuce, and onions.”

Me: “And who is that sandwich for?”

Customer: “[Worker #4].”

(We repeat this for every sub.)

Me: “Okay, I think I got it all.”

Customer: *scoffs* “Took long enough. That was the easy way?”

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