Unfiltered Story #139455

, , , | Unfiltered | February 11, 2019

One of the many hourly tasks at the fast food place where I work is the restroom check. Mostly this involves making sure paper products are stocked, picking up the paper towels that inevitably miss the trash can, and wiping down the fixtures. The company recently replaced the toilets with low-flow units, and they have become known for failing to flush completely, so a restroom check often requires a flush or two if any paper or other debris is floating in the bowl.

A customer is in one stall in the ladies’ room, but as I am female, I proceed to enter and check the other stalls while said customer is doing her business. Sure enough, one of the toilets has a wad of paper floating, so I flush it. Almost immediately, I hear from the occupied stall, “Hold on a minute, I can’t hear you because some idiot just flushed… can you believe how rude of them?”

A moment later, she walked out of the stall, talking on her cell phone… and apparently had been talking the entire time she was in there! And left the restroom without bothering to flush the toilet she had used or to wash her hands either. My coworker commented afterward that she acted annoyed that she had to interrupt her conversation to order and pay for her food, too.

All I can say is, the restroom is not a phone booth. I don’t care if you want to continue talking while you do your business, but don’t act offended if a flush drowns out the conversation.

Unfiltered Story #138485

, , , | Unfiltered | February 1, 2019

It was a normal day working the cash register. I am always very cheerful at my job and loved giving good customer service. Until one day this lady came to my register.

Customer: “I’d like to return this item.”

Me: “Sure! Is there anything wrong with it, ma’am?”

Customer:: “No I just changed my mind.”

Me: “Alright, may I see your credit card please?”

(She silently handed me her card. I said thank you when she handed it to me, and when I gave it back)

Me: “Alright, you’re all set. Have a good day ma’am.”

Customer: (blankly stares at me) You’re supposed to say thank you to your customers. That’s good customer service, okay? (leaves store)

Not Really Applying Themselves To The Application

, , , , , , | Working | January 25, 2019

Applicant: “Hey, do you guys have any job applications?”

Me: “Yeah, sure. Hold on.”

(I pull an application and a pen out from behind the concierge desk, and he takes it over to the corner and begins to fill it out. After a few minutes he calls me over.)

Applicant: “Hey, can you help me with this?”

Me: “I guess. What do you need?”

Applicant: “I’m trying to figure out what it’s asking me here.”

(He then points to the section of the application labeled “Employment History.”)

Me: “Seriously? They just want you to list down the previous places where you used to work.”

Applicant: “What’s that supposed to mean?”

(I then spend the next five minutes walking him through that section of the application, where to write down where his previous job was, how long he worked there, etc. Thankfully, it is a slow day, so I don’t have to worry about customers. When he finally finishes the application, I take it up to the manager’s office.)

Me: “I should warn you about this guy. He seems easily confused. He didn’t understand the employment history section, and I had to hold his hand through the whole thing.”

Manager: *looks at the application* “Oh, yeah. I remember this guy. I interviewed him a few months ago. Yeah, you’re right. He is easily confused.”

Me: “Wait… He’s filled this out before?!”

She Whips Her Cream Back And Forth…

, , , , | Right | January 10, 2019

(I work in a coffee shop. Two ladies are taking their sweet time ordering, talking as if the barista is invisible, and getting frustrated as he attempts to figure out what they want. They order frozen drinks. One very specifically asks for almond milk; the other does not but asks for extra whip. I make the drinks and call them… and call them… One of the ladies finally gets up, now on her phone. I try to tell her to enjoy her beverage, but she aggressively ignores me. Two seconds pass and the almond lady comes back up to my station.)

Customer: “EXCUSE me?!”

Me: “Yes?”

Customer: “You gave my friend whipped cream but not me!”

Me: “Yes?”

Customer: “Why didn’t I get whipped cream?!”

Me: “Because your drink is made with a dairy alternative, it doesn’t get it automatically.”

Customer: “But I want it!”

Me: “Okay, I can give it to you, but there is no dairy-free whipped cream.”

Customer: “What?! Why not?”

Me: “We—“

Customer: *cutting me off* “Whatever. I still want it.”

(I give her a small amount.)

Customer: “NO, more!”

(A regular amount.)

Customer: “MORE!”

(I fill the cup.)

Customer: “THANKS!”

(The following evening, the almond lady returns!)

Customer: “Yeah… I got this drink yesterday.”

(I cut her off.)

Me: “Yes, I made it.”

(Her face freezes. She knows she’s been caught, and deciding whether to abort. Nope, she proceeds.)

Customer: “Well, it made me sick!

Me: “Because of the whipped cream that I told you wasn’t dairy free?”

Customer: “Yes… but it made me sick?”

(Silence.)

Customer: “Can I get a free drink?”

(I scream mentally.)

Customer: “IT MADE ME SICK!”

Making You Wish They Had Never Been Horn

, , , , , | Right | January 4, 2019

(Every now and then, someone will throw a birthday party at our theater, especially when we have an animated or superhero movie playing. It’s not uncommon for us, and we’re usually willing to accommodate and reserve a corner in the lobby so the kids can sit around and have cake and whatnot, provided the people throwing the party let us know in advance. This time as a birthday party is going on, I notice the parents are passing out something to the kids.)

Me: *muttering* “Oh, s***!”

Coworker: “What’s wrong?”

Me: “They’re passing out party horns to a bunch of six-year-olds!”

(Next thing we knew, we had kids running all over the lobby and blasting their horns. They got so loud, they ended up disrupting several movies and we had to refund customers’ tickets. The next day, the parents called the manager and apologized for what had happened. We never saw them again.)

Page 1/1112345...Last