Some People Just Want To Watch The World Burn, Part 5
I work in a gift shop where we sell, among other things, a variety of scented products like lotions and candles. It’s a small shop, so the smell of these products is noticeable, but I wouldn’t say it’s overwhelming.
My coworker is dusting some shelves and I’m helping someone out at the till. An older man comes in. As soon as I’m done ringing my customer out, the man comes up to me, practically vibrating with indignation.
Customer: “Excuse me!”
Me: “How can I help you?”
Customer: “I just wanted to say that I think it smells terrible in here!”
Me: “Pardon me?”
Customer: “It’s perfumed; it’s not natural air. I think it’s foul!”
He looks at me defiantly with his hands on his hips, clearly waiting for a response.
Me: “That’s… um… I’m… sorry you feel that way?”
He continues to glare at me.
Me: “Was there something I could help you with, sir?”
Customer: “You should stop using whatever godawful stuff makes it smell like that!”
Me: “It’s not something we add on purpose, sir. We sell some scented products, so the smell of those is kind of generally around. For example, right now you’re standing next to some new soaps we just got in.”
Customer: “Hah!”
With that, he turns around and stomps out of the shop.
Coworker: “He just waited in line and stayed here longer to tell you how much he hates it in here?”
Me: “I’m going on my break.”
Related:
Some People Just Want To Watch The World Burn, Part 4
Some People Just Want To Watch The World Burn, Part 3
Some People Just Want To Watch The World Burn, Part 2
Some People Just Want To Watch The World Burn
Question of the Week
Have you ever served a bad customer who got what they deserved?
