Some People Just Want To Watch The World Burn, Part 2
I’m working in a fast food restaurant as a cashier, and a woman comes in. All of our kids’ meals are preset so you automatically get fries and a drink with them.
Me: “Hi, ho—”
Customer: “Yeah, I want the [Kids’ Meal] burger.”
Me: “Okay.”
Customer: “What comes on that?”
Me: “For the kids’ one, we have only pickles and mustard on it, and for the regular one we—”
Customer: “I didn’t ask you about the regular, did I?!”
Me: “I just thought I’d be helpful, ma’am.”
Customer: “Whatever.”
Me: “So, pickles and mustard is good, ma’am?”
Customer: “No.”
Me: “…”
Customer: “…”
This woman is staring at me like I know what the h*** she wants.
Me: *Fed up* “Ma’am, if you don’t know what you want on your burger, maybe you should order something else.”
Customer: “I’m not ordering anything else. I know what I want on it.”
Me: “And that is?”
Customer: “Everything that [Item #1] has.”
I enter lettuce, tomatoes, onions.
Customer: “Ew, I don’t want tomatoes.”
Me: “Okay.”
She then does this with the onions and lettuce, too.
Me: “So, then, just pickles and mustard like it was before?”
Customer: “Um, no, I said just like [Item #1].”
I’m pretty much over being polite at this point and I just want this idiot out of my line that’s growing.
Me: “Yes, ma’am, but with only mustard and pickles.”
Customer: “Yes.”
Me: “Okay, the—”
Customer: “Why does it say, ‘kids’ meal’?”
Me: “All of our kids’ meals are preset to have fries and a drink.”
Customer: “Take it off.”
Me: “Take what off?”
Customer: “The meal.”
Me: “I just told you they come preset. I can’t change that.”
Customer: “This is f****** stupid.”
Me: “I’m sorry you feel that way, ma’am.”
Customer: “Yeah, I’m sure you—”
Me: “What’s the treat?”
Customer: “What? Treat?”
Me: “It’s the dessert for the meal. Which one would you like? We have fruit chews, chocolate chunk cookie, or a sugar cookie.”
Customer: “Bleh. Are those the only options? I don’t want any of those.”
I press the “no treat” button.
Customer: “I didn’t say that I wanted no treat!”
Me: *Done* “Ma’am, pick one or I’m putting no treat. You have been here for around ten minutes holding up my line and my customers are getting annoyed.”
She did eventually pick one before trying to exchange it, and then she got offended when I said we couldn’t take it back but I would get a new one for her.
She ate her meal in the restaurant, much to my dismay, and glared holes into the side of my head every time I walked past her. When she left, she didn’t throw away any of her crap and left two pennies on the table on top of a napkin that read, “Tip, b****.” We can’t accept tips, so her little act of revenge didn’t do anything.
Question of the Week
Have you ever served a bad customer who got what they deserved?
