Some People Just Want To Watch The World Burn

, , , , | Right | November 9, 2019

I work as a personal shopper at a grocery store. Most of our customers are decent people, but we have a few who will always find something to complain about, and management’s solution is to just give them a credit on their account. 

One customer gets on everyone’s nerves. She always has something to complain about. We’ve had managers shop and review her orders, and she will still complain we got it wrong. Jesus Christ Himself could come down to Earth and shop her order, and she would still complain that it was wrong. One of the shoppers is banned from shopping her orders, because he “messes up too many times!”

One time, she ordered unscented lotion, but she received a scented lotion by mistake, so we agreed to swap it out for her. I grabbed her a new lotion and looked over the bottle. I could find no indication of a scent anywhere. When she got it, though, she complained that it was, in fact, scented. I grabbed a new bottle and had a manager look over it before we gave it to her. And we mentioned that a manager personally approved of the bottle of lotion when she picked it up. She didn’t complain.

Another time, she ordered mushrooms. The mushrooms were set to expire in four or five days, so she had plenty of time to use them. The day before they expired, she called and complained that they had gone bad. I tried to argue that she ordered and received them days ago, and they were perfectly fine when they left the store, but the manager gave her a credit and new mushrooms for free. 

We don’t know why she continues to use the service, since she is never happy with her order.

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