Have Yourself A Nice Scam-wich
I went to the mall with my sister. We stopped at the food court for lunch and decided to go to a new place with a small kiosk. We each picked a premade sandwich with a $5 sticker on it, and we got two $2 water bottles.
Cashier: “Hi there. Is this all together?”
Me: “Yes.”
Cashier: “Okay.”
She punched the amounts in by hand since there were no barcodes.
Cashier: “And your total is $21.20.”
Me: “Sorry? Two sandwiches and two waters? I counted about $15 with tax.”
Cashier: “No. Two $7 sandwiches and two $3 bottles of water — that’s $20, plus 6% tax.”
Me: *Holding up the sandwiches* “They’re $5 sandwiches, and the sign on the cooler says waters are $2.”
Cashier: “Someone must have labeled them wrong.”
Me: “Okay, well, can you fix it? Or can we talk to someone?”
Cashier: “That’s your total. I’m not changing it, and I’m not wasting the manager’s time. Do you want it or not?”
My sister and I walked away without another word.
I went online that evening and found the place online. I found several reviews saying they had experienced the same thing. Every review pointing out these shady practices had a snarky reply from someone claiming to be the owner, basically blaming the customer for an attitude, accusing them of switching stickers, or something else.
I went back about three months after that and saw that the kiosk was empty. I guess sometimes shady businesses get what they deserve.
Question of the Week
Have you ever served a bad customer who got what they deserved?