Unfiltered Story #193849

, , , | Unfiltered | May 7, 2020

[I work in a food court in a mall and I’m on my lunch break, walking to a table after I’d just ordered food. I walk past a group of 3 girls who are throwing their cups up in the air and letting it spill all over the table. I watch this for a minute before walking over]
Me: “You do know someone has to clean this sh*t up after you, right?”
Girl 1: “Yeah?”
Girl 2: “We’re just doing this challenge we saw.”
Me: “Okay? Good for you, not only does the janitors have to clean up the already super messy food court, they have to clean this up.” [makes an exaggerated gesture to the mess all over the table]
Girl 3: “But, it’s their job.” [Looks at me like I’m a moron]
Me: “Yeah, and I hope one day no one makes your future job this hard for you.” [Obviously I say this as sarcastically as I can because at this point I’m very salty and I hope someone gives these girls hell in the future.]
Girl 2: [detecting my salt] “I think we should go.” [The other 2 nod and agree, then get up and leave. A janitor walks by and sees the mess and I grab rags from my work and try and dry the table up as much as I can. I seriously hope that janitor had a better rest of the day.]

Unfiltered Story #190340

, , , | Unfiltered | March 22, 2020

(I over heard this whole at a mall pretzel place)

Woman: Excuse me! Where is your manager? I can’t eat this! *holding up a pretzel*
Manager: What’s wrong, ma’am?
Woman: I can’t eat this! It’s too salty! To bready! To buttery!
Manager: *looking slightly dumbstruck* Ma’am it is a pretzel.
Woman: *looks at the manager as though she had been insulted, throws the pretzel on the counter and leaves*

Unfiltered Story #186990

, | Unfiltered | February 23, 2020

(I’m at a food court waiting to collect an order I’d placed over the phone. There are 3-4 packets of food awaiting collection; the vendor is serving the person ahead of me. A large, overweight woman in her mid-thirties with her hair bunned up in a style more appropriate for a 2-year-old is behind me).

Woman (in a high, screechy voice): Is that mine? (pointing to a packet that the vendor is preparing). If so, don’t add the spring onions.

Vendor: No, yours is already packed. (Indicates one of the packets).

Woman: Oh no, I forgot to tell you not to add spring onions.

(She then proceeds to grab my shoulders dramatically, as if overcome with sadness, and started FAKE CRYING. In her extremely loud, screechy voice. I’m frozen in surprise and embarrassment.)

Woman: UHHHHH-HUHHHH-HUHHH-HUHHH, I don’t want spring onions, I don’t want spring onions!!!!!

(The entire line of people, and there were a lot of them, turns to gawp at this lunatic. And, unfortunately, at me, thinking that we’re friends. The vendor looks embarrassed and pretends not to notice).

Woman (getting, if possible even louder): UHHHHH-HUHHHH-HUHHH-HUHHH!!!!!!!!

(At this point, I bolt. Later, I found out that this woman likes to act like a little kid, thinking that her plumpness and voice made her look cute – hence the hair and crying. She was not mentally disabled in the least, but pulled the little-kid act when she wanted her own way in anything.)

Unfiltered Story #168968

, , , | Unfiltered | October 5, 2019

(I am waiting behind a woman at a local Japanese-style teriyaki joint in my local mall’s food court. She doesn’t seem to be paying too much attention to the signs on the counter that detail different prices for add-ons and side dishes, while I’m very familiar with their menu.)

Cashier: Hello! What can I get you today?

Woman: Let me get the…daily special. The chicken teriyaki with the rice.

Cashier: White or fried?

Woman: What?

Cashier: White rice or fried rice?

Woman: Fried.

(The cashier proceeds to get the woman’s tray ready and waits for her to finish.)

Woman: What are the prices on the drinks?

Cashier: *showing her the two cup sizes* This is $1.59, this is $1.79.

Woman: Let me get the $1.59 one. You got [soda brand]?

Cashier: We do!

(She rings up the woman’s order and then tells the woman the total.)

Woman: Wait, that can’t be right. The special is [amount]. It should be lower.

Cashier: You asked for fried rice. It’s fifty cents extra. *points to the shiny and colorful sign saying just that*

Woman: *not paying attention* What?! You should have a sign saying that instead of just asking white or fried rice!

(The woman’s just as huffy when she’s waiting for her food. I guess some people can’t read signs when they’re in a bad mood!)

Unfiltered Story #160176

, , | Unfiltered | August 20, 2019

(EBT cards, also known as Food Stamps, are always tricky to handle because I work in a food court area as part of a department store, and generally we serve junk food, such as popcorn, hotdogs, ICEE’s, etc. So, USUALLY, the machine says it cannot accept the card once it slides because it is not considered ‘acceptable EBT’ food. I’ve worked in my department for six years at this point.)

*Guest comes in with a five-year old in a stroller*

Guest: Now, I want to buy an ICEE for my son, but I’m going to use my EBT card. It’s okay, they do this at the other [department store] in San Ramon. You just hit the button. They do it all the time.

(She is talking about the ‘override’ button which allows the cashier to correctly assign an item as EBT approved when the machine thinks it isn’t qualified. This is only when the name of the brand confuses the machine to think it isn’t EBT approved, and is only used when they are buying food and baby items. Generally, cashiers just use their best judgment and tell the guest what was and wasn’t covered on their EBT.)

(Unfortunately for her, ICEE doesn’t qualify as an EBT need, so I pretend there isn’t an override button)

Me: I’m sorry, ma’am, there isn’t a button. The machine will just say ‘cannot buy with EBT’ and will go back to the pay screen. I’m sorry, the only things you can buy here with an EBT is [list off the few items].

Guest: No, no, I’ve done it before, many times at the other [department store], just hit the override button. They do it for me all the time!

Me: I can try, and I can show you the screen it will display.

(When the option for override comes in, I just hit ‘dismiss’, then just show her the screen that says ‘cannot buy with EBT’. She flips out and asks to run it again. I do the exact same thing, I tell her I will go get a supervisor before she asks, because I know by now that she won’t listen to anything I will say at this point.)

(Supervisors would do anything to please a guest nowadays, even it means breaking a policy and using tax payer money on ICEE’s. However, I know as soon as we do that, she will continue to do this and other employees will suffer for trying to follow the rules.)

Supervisor: What’s the problem?

Guest: I want an ICEE for my son, and you just have to hit the button to override it, because I’m paying with my EBT card.

Supervisor: *only sees the ‘cannot use EBT’ screen, I had already hit the dismiss button before I called her over* No, there’s no button, just a screen that says ‘cannot use’. You’re paying with EBT? You can only buy certain items over here with that card. I believe apple juice is one.

Guest: But I don’t want apple juice! I want my son to have an ICEE!

*By this point, the child starts to throw a temper tantrum*

(She finally just gets a juice for him, my supervisor leaves, and I ring her up for the juice)

Guest: My son wanted an ICEE! I hope you’re happy, because of you, my son won’t get an ICEE! It’s your fault he won’t get it. It’s your fault.

Me: *silent while ringing up her juice*

Guest: They do it all the time at the other store!

Me: *Almost have a mind to ask her ‘which store? Because I am going to report them’, but I leave it alone, just stay silent*

Guest: *gives juice to son* Here sweeting, I CAN’T get you an ICEE, but how about some juice.

*Son still throws a temper tantrum, but drinks the juice anyway*

Guest: *glares at me, then leaves*

Me:*mimics a gun with my hand, puts it to my head and pulls the trigger*