Failed On The First Rung

| Sweden | Crazy Requests, Technology

(I’m working at a known computer games chain, and one day I get this call:)

Caller: “Hi, it’s me.”

Me: *not recognising the voice* “Hello? I’m not sure I kn—”

Caller: “Look, I bought a game from you yesterday and now I need help.”

Me: “Okay, what game wa—”

Caller: “The one you sold me. You know. Yesterday. I’m stuck now at the ladder. How do I get up?”

Me: “Ehm, I sell lots of games everyd—”

Caller: “Look, it’s just the ladder!”

Me: “I’m sure there are online guides. If not, we sell hint books for mos—”

Caller: “God, are you slow?! I don’t want a hint book, and I don’t have time checking things up online! Just tell me how to get up the d*** ladder!”

Me: “I’m sorry; I don’t even know what game you are playing, and—”

Caller: “How hard can it be! You sold me this game! Just tell me!”

Me: “Sir, I’m sorry but I don’t play every game there is and I wasn’t even here yesterday, but it’s—”

Caller: “Never mind!” *click*

Playstation Depreciation

| NH, USA | Bad Behavior, Technology

(It’s near the end of my first day on the job and I’m still apprehensive. A customer calls the store and the manager picks up.)

Manager: “Yes, sir, we do have PS2 games, but they’re so old that they’re actually not in our system anymore; they’re just permanently marked down and sitting in the bins. The only way we could find a specific one for you is if we physically searched through each one.”

(Pause.)

Manager: “No, sir. As I said, we do have them but if you want a specific one, you would have to find it yourself in our bins. I’m sorry, but those games are very old and as I said, the specific titles are just not in our system anymore.”

(Another pause, and I actually hear the customer screaming “YOU JUST LOST MY BUSINESS!” over the phone.)

Manager: “Yes, sir, I’m sure I’ll cry myself to sleep about those lost 50 cents. Have a good night!”

(I was significantly less apprehensive about the job after that.)

X-Bong

| Crazy Requests, Criminal/Illegal, Technology

(A customer comes in carrying the box for an original Xbox.)

Customer: “My Xbox isn’t working.”

Coworker: “That’s no good. Pop it on the counter and we’ll have a look.”

(The customer places the box on the counter. I’m standing nearby when my coworker opens the box. From the box emerges the most putrid smell you could ever imagine. My coworker has to jump back from the smell, holding his nose. Having known some ‘interesting’ people in my life though, I recognise the smell. I lean a bit closer to the box and sniff a few times.)

Me: “Mate… did you spill your bong water on this?”

Customer: *incredibly long awkward silence* “Yeah.”

Me: “…”

Customer: “…not replacing it then?”

Me: “Not a chance.”

(The customer left and I got to try to explain to my coworker why I knew the smell of bong water so well.)

Consoling Himself With Lies

| MI, USA | Funny Names, Technology

(An older man comes in, looking perplexed.)

Me: “Sir, was there something I could help you find?”

Customer: “Yes, I’d like to get a PS3 but don’t have enough money. How much would I get for my Xbox?”

Me: “Is it an original Xbox, or an Xbox 360?”

Customer: “It’s just an Xbox 2.”

(I show him what the original Xbox and the Xbox 360 looks like.)

Customer: “I’m telling you, it’s the Xbox 2!”

Me: “I’m sorry but I don’t know what that is, so we cannot accept it on trade.”

(At this point he is clearly getting frustrated.)

Customer: “Well, do you take the PS2 or the Wii on trade?”

Me: “Yes, right now the original PS2 goes for $15 and the newer, slim model goes for $20. The Wii’s currently go for around $70.”

Customer: “Well good, ’cause you ain’t gettin’ mine!”

(He snickered to himself and left, convinced he had an Xbox 2.)

Not A Game To Some People

| MI, USA | Bizarre, Technology

(I work at a video game store. Lots of random people wander in, especially people from the nail salon across the hall. One day an old lady walks in.)

Me: “Could I help you find anything?”

Customer: “Yes, do you have any used Josh Groban CDs?”

Me: “Unfortunately not. You’d want to check the used CD/DVD store up the road for something like that.”

Customer: *astonished by this revelation* “Then what the h*** is all this s***?!”

Me: “Umm, video games. This is a game store.”

Customer: “Video games? What the h*** has the world come to?!”

(She gave a look of disapproval, and left angry.)

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