I’m outside in the store’s garden section, where it’s mostly been quiet so far. A woman comes in from the outside area and walks up to the register holding a small pallet of eight plants, somewhere between a small and medium size.
Customer: “Are these still two-for-ten?”
Me: “Let me check.”
I scan one of the plants and it comes up as costing five dollars.
Me: “Yes! The sale is still going on.”
The woman thanks me and walks away. She comes back a few minutes later with a few pallets of eight plants each.
Customer: “I have four.”
I nod and start to scan, and I notice that there are some similar-looking plants on two of the pallets. I gesture to one of the pallets with my scan gun.
Me: “How many of these do you have?”
Customer: “Four.”
Me: “Uh. No, how many plants like this do you have? Just this pallet, or are there some on the next pallet, as well?”
Customer: “Oh! Each one is different. I have four.”
Me: “Okay.”
I continue scanning plants, and she steps forward and holds her hand up to stop me.
Customer: “You already scanned that one. Why are you scanning it again?”
Me: “Well, I need to scan them all for the register to tally them up. I could enter it manually, but I can scan faster than it would take to keep going back to the register to fix each one.”
Customer: “It’s two-for-ten on the plants? Not the pallets?”
Me: “Yes, ma’am, the sale is on the individual plants.”
She gestures to the pallet I’m scanning.
Customer: “So… how much would that be?”
Me: “Well, there are eight plants, so that would be forty dollars.”
Customer: “WHAT?! Forty dollars for that?!” *Angrily muttering to herself.* “That’s f****** ridiculous!” *Back to me* “I don’t want them.”
She walked away, leaving me to wonder how she thought plants of that size would be less than a dollar apiece in the first place.
