Unfiltered Story #146912

, | Unfiltered | April 14, 2019

(I’m in a video game store that I frequently visit. Today, I’m about to pre-order a game that I’ve been eyeing for quite a while.)

Cashier: Would you like to become a plus member of this store?

Me: Does it cost anything?

Cashier: Nope, not a thing. Using the membership card every time you shop here will eventually net you level-ups and some great offers.

Me: Oh, sweet! Then I’d like to sign up, please.

(I give him my name, birth date and address.)

Cashier: And what’s your e-mail address?

Me: …Er, actually, can I write it up instead? It’s an e-mail I created ages ago, so it’s a bit embarrassing to say out loud.

(The cashier just chuckles and prints out a receipt for me to write my e-mail on.)

Me: I’ve had it since I was 10 years old and I can’t be bothered to get a new one.

Cashier: *grins* Well, you’re certainly not the first to feel that way.

Me: Really? Others have asked to write their e-mail instead of saying it?

Cashier: No, but you can tell that some find their e-mails embarrassing. As soon as we ask for them, they go all red in the face and start mumbling.

(So, to anybody who feels embarrassed about their e-mails; Take comfort in that you’re not the only ones to feel that way.)

Would You Please Just Pokémon GO!

, , , | Right | March 15, 2019

(Working in a video game store, we’re used to people lecturing us for selling games that are violent, inappropriate for children, etc. We’re not allowed to engage them, other than nodding and saying, “I’m sorry you feel that way.” In this story, a middle-aged woman has been ranting at my manager and me about how gaming is bringing about the downfall of society, rots children’s brains, etc., and then she says this:)

Woman: “Kids these days don’t go outside like they used to; they just sit inside all day staring at a screen. They’re all going to be losers, living with their parents, not being able to handle the real world!”

(Suddenly, a customer pokes his head around the corner with the most deadpanned expression and stares at the woman.)

Awesome Customer: “Lady, you’re taking time out of your day to lecture a video game store for selling video games. Who’s the loser here?”

(The woman stares at the guy with no response before huffing and storming off. The customer comes up to the counter with his game.)

Manager: “I’d give you a hug for that, but HR wouldn’t be happy with me, so I’m giving you a 15% discount on your purchase today, instead!”

Calling You A Liar

, , , , | Right | January 11, 2019

(I am the manager on duty on an unusually busy Saturday, and have been manning the register and answering calls non-stop. Between me and my associate, we have missed maybe three phone calls. The customer in this story comes in with his son at the tail end of my ten-hour shift.)

Customer: *skipping everyone in line* “What the h*** is wrong with you people?”

Me: *literally turning away from my last customer to face him* “Excuse me?”

Customer: “I’ve been calling all day, and you ain’t once answered your phone!”

Me: “Sir, I’ve answered every phone call I could physically get my hands on. Either you called a different store, or you’re exaggerating how much effort you put into calling.”

Customer: “I always call this store! You’d better not be calling me a liar, you—“

(The phone rings. With quite a bit vindicated satisfaction, I hold up my index finger to silence the man and pick up the phone.)

Me: “Thank you for calling [Store]. This is [My Name] speaking. How can I help you?”

Customer’s Son: “Hey, that’s the lady I talked to, Daddy!”

(I turned around so the customer couldn’t see me trying not to laugh at the expression on his face, and my coworker sent him to the back of the even longer line.)

Unfiltered Story #135084

, , | Unfiltered | December 27, 2018

Me: Hi, what can I help you with today?

Woman: I have a iPad I would like to sell.

Me: Okay, I just need a few details, what model iPad do you have?

Woman: I don’t know.

Me: Do you have it on you so I can look?

Woman: No, I just want a rough price.

Me: Alright, I will have to ask you some questions, do you know the model number?

Woman: No.

Me: The memory size? 16GB? 32GB?

Woman: No.

Me: How long have you had it? did you buy it new?

Woman: No idea.

Me: Do you know the colour?

Woman: No.

Me: How can you not know the colour? With out any more information there is not much I can do.

Woman: All I know is that its a iPad an Apple iPad.

Me: Is it even yours?

Woman: Yes.

Me: And all you can tell me is its an Apple iPad?

Woman: Yes, can you guess how much it is worth?

Me: 10p? 20p? I have no idea as I know nothing about the item and you don’t either.

Woman: Well ain’t you useless.

Me: Okay, well I have done as much as I can with what you have told me so I am only as useless as the information you have given me, we are done, goodbye.

Unfiltered Story #134115

, , | Unfiltered | December 22, 2018

(I’m a manager at a local video game store that specializes in retro games. We have a five day return policy on working games for store-credit, or cash for defective items.)

Customer: “I want to return this gameboy advance and games I bought yesterday, they don’t work.”

Me: “Okay, let me take a look at them.” (I proceed to clean the games with some rubbing alcohol and a cotton swap in front of the customer, I then test each of the games. Each working perfectly fine.)

Me: “It looks like they actually work just fine, sometimes you just need to give these older games a little clean. Would you still like to return these games for store credit?”

Customer: (In a snobby tone) “Actually I would like my money back because these items did not work.”

Me: “But as I have showed you they work perfectly. Our return policy for working goods is store credit only as it states on our receipt.”

Customer: “Well you got it to work, It did not work for me. So I would like my cash back. So.. ”

Me: (Being fed up, I interrupt him) Yeah, sure, whatever that is fine.
(I ring up his return, and count his change and hand it to him)

Me: “Here you go.”

Customer: Don’t sell bad products and you won’t have this problem.

Me: Kay.
(I held in my laughter until he headed for the door. I asked my coworker who handled the transaction yesterday)

Coworker: “Yeah, I remember him. He probably wanted drugs. I tested those games before I sold them to him.”

Me: You’re probably right, he did look like a junkie.

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