Isn’t That All Disney?

, , , , , | Right | February 22, 2018

(As the only video game store in a small town, you get to know your customers, and what they look for. One regular is self-described as very Christian, and she wants reasonably specific games for her children. They must contain minimal amounts of violence, lack of nudity, and no swearing. So, when she returns a very popular Disney game, I am quite surprised.)

Me: “Was there something wrong with the game, or didn’t you like the gameplay?”

Customer: “No, it’s not that; it’s just…”

Me: “Just what?”

Customer: “It has magic it in. I don’t like things to do with magic.”

(At this point, I handed the customer off to another sales person, and went out back to convince myself not to rage-quit life.)

Grand Theft Double Standards  

, , , , | Working | January 12, 2018

(My mother and I are out shopping and she wants to pick me up the new game for Christmas to be sweet. I, in turn, have just purchased her a nice bottle of wine, which I am holding in a state bag. We go to [Video Game Store]. A woman and her son, who is around 16, are in line in front of us. The cashier is male and probably 20 years old.)

Son’s Mom: “I want to buy the new [Grand Theft Auto] game for my son.”

Cashier: “Oh, sick, man. It’s rated ‘M’ for nudity and violence, though. Like, you get to go to strip clubs and stuff!”

Son’s Mom: “I didn’t know that.” *to her son* “Did you know that?”

Son: “Yeah, that stuff is kind of part of the franchise.”

Son’s Mom: *shrugs and buys the game*

Cashier: “You’ll definitely enjoy it, man!”

My Mom: “Hi, I would like to buy this game.”

Cashier: “Are you buying it for her? It’s rated ‘M’ and there’s a bit of female nudity and violence. I really can’t recommend it to someone under 17.”

My Mom: “It’s a good thing that she’s never seen female nudity or violence in her 23 years she’s been alive.”

Using Black Ops To Get The Game

, , , , , | Right | January 11, 2018

(I’m the manager on duty. I’m working in the back while my employee takes care of customers up front. It’s July but we’ve had a lot of people interested in reserving the new Call of Duty game that will be out in November.)

Employee: “This guy just called and wanted to know if we have Call of Duty: Black Ops 3. I told him it won’t be out until November.”

Me: “Okay.”

Employee: “Well, he asked if I’d sneak him a copy if he gave me $200.”

Me: “Seriously?”

Employee: “Yeah. I told him no, but he wants to talk to a manager.”

Me: “Wow. He’s seriously on hold for that? Wait, are you sure it’s not [Disgruntled Former Employee who’s prank called us before]?”

Employee: “I’m pretty sure it’s not him.”

Me: *picks up the phone* “Thank you for holding. This is [My Name]. How can I help you?”

Customer: “Hi, yes. I was just talking to your associate, [Employee], and he told me that I could get Black Ops 3 if I gave him $200.”

Me: “I don’t believe at all that [Employee] would have said that. Besides, that game doesn’t come out until November.”

Customer: “Well, he said that he’d sell it to me for $200.”

Me: “I can assure you that he did not tell you that. Even if I hypothetically believed you, it doesn’t change the fact that the game will not be released until November and we won’t physically have it in the store until then. So, is there anything I can actually help you with?”

Customer: “Well, what if you sold me the game and I gave you $200?”

Me: “No. Absolutely not.”

Customer: “But I’d give you $200. No one has to know.”

Me: “No.”

Customer: “Well, [Employee] said he’d sell it to me. Just put him back on the phone and you can listen in secretly and you’ll see.”

Me: “That’s not going to happen. He didn’t tell you that, and we don’t even have the game.”

(The customer starts trying to interrupt me at this point, and so far I’ve stayed remarkably calm, but I’m starting to lose my patience.)

Me: “I really don’t have time for this, so if you have a real question or something that I can actually help you with, then please feel free to call back, but right now I’m done with this conversation.” *click*

It’s “Just” Behind-The-Counter Banter

, , , | Working | December 6, 2017

(It’s my first day as a sales assistant, and I’m being shown around by another employee. As my manager exits the stockroom, this happens. I am one of only two female employees. My manager is male.)

Me: “All right, I’m ready to work. Where do you want me?”

Manager: *completely deadpan* “Behind the counter, but we’ll do that during lunch.” *wink*

Other Employee: *snickers*

Me: “Do I get hazard payment for that?”

Manager: *laughs loudly* “I think you’ll do just fine here.”

We Don’t Sell Dating Simulators

, , , , | Romantic | November 14, 2017

(I work at a video game store. As a female employee, I’m unfortunately used to being hit on by customers while working. I approach a pair of customers on the floor: a young guy around my age and a much older man. When I ask if they need help, the older man is very friendly and strikes up a lengthy conversation with me about games he used to play. It is a pretty pleasant interaction until this moment:)

Customer: “Wow, you really know your stuff! Any chance you’re free this weekend? My son could use a date!”

(I awkwardly tried to laugh it off, while the poor son didn’t even look embarrassed, just tired and disinterested like this happened a lot.)

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