Unfiltered Story #132741

, , | Unfiltered | December 13, 2018

(A new ‘Digimon’ video game came out recently and, after watching my friend stream it, I decided to go to and pick it up. When I do, there’s myself, in the mid 20s, and another customer, appears to be roughly in his teens, along with an employee.)

Me: “Excuse me, but do you have any copies of that new Digimon game that just came out on PS4?”

Employee: “Yes, we do, just one moment.”

Me: “No worries, take your time.”

(As he’s looking for the game behind the counter, the teenager speaks up.)

Teenager: “Digimon?! HA! You should be playing real games like Call of Duty and Grand Theft Auto!”

Me: “And what makes Digimon not a real game?”

Teenager: “It’s for kids! I bet you still play Pokémon too!”

Me: “As a matter of fact I do, not that it matters. Besides, I’d rather have games with some thought elements to it versus just shooting stuff willy-nilly.”

Teenager: “Excuse me?! What the f*** do you mean!?”

Me: “Well, let me see. In Pokémon, you have to remember the different moves, how they affect each other, and other details. As for Grand Theft or most, if not all, military games like Duty you just need to remember how the enemy looks.”

Teenager: “You have to sneak around and stuff too!”

Me: “Really? Every first person shooter or wannabe gangster game I’ve played, and, as a matter of fact, I have San Andreas, the sneaking and puzzle elements, when there, take a back seat in 95% or better of the missions.”

Teenager: “Well… I… uh… Pokémon and Digimon are still for little kids!”

Employee: “Actually, I’ve seen more people closer to him buying them lately. Though, you seem too young to be playing most of the games you claim you play.”

Teenager: “Well who asked you anyways, b****?”

Employee: “Please don’t use that term, and, if you must know, the game he wanted has quite a few scenes of violence and word usage as well. Way more than the TV show.”

Teenage: “So what, Digidorks is just trying to do that edgy s*** anyways.”

Employee: *ignoring him* “That’ll be [price].”

(I pay and start to head out only to have the Teenager grab me, which I react by slinging my arm back into his chest, causing him to lose balance and land on the floor.)

Teenager: “What the f***, you hit me!”

Me: “You were trying to gra—“

Employee: *to teenager* “Get out, NOW!”

Teenage: “What!? You’re kicking me out? I didn’t f***ing do anything!”

Employee: “That’s not what the cameras are going to show, and I can, and will, call the police if you don’t get out!”

(The teenager then starts to get up and try to approach the counter while shouting out several profane words and threatening violence and to ‘get his dad to fire him’.)

Employee: “You mean [name]?”

Teenager: Huh?! How do you know him!?

Employee: Seems you don’t remember, we used go to the church together.

(The teenager looks at the employee’s name tag and hurries out, almost knocking down a display.)

Me: “What was that about?”

Employee: I’m one of the heads of the church, and work with his father every Sunday. I wonder how he’d react if he knew he was playing those games, and, for the record, I prefer games like what I’ve seen you buy over the FPSes anyways.

(I smile and nod before heading out. The next time I came back, the same employee was there and told me that the teenager came by two days later to exchange his games and consoles with his father.)

Okay, Misogy-mini

, , , , , | Right | December 9, 2018

(My sister and I are with my younger brother at a video game store, so he can check the prices of a few games. While he’s looking at one game, a boy about his age strikes up a conversation. I think nothing of it, and continue looking around. At one point, I’m standing with my brother when an ad for a cute and fluffy — yet challenging — game comes on, which I happen to be obsessed with.)

Brother: “Oh, look, [My Name]! [Video Game]! They’re coming out with a new one!”

Me: “Awesome! Does that show release dates or anything?”

Boy: “You like that game?”

Me: “Yup.”

Boy: “Really? One a scale of one to ten, the graphics are like, really bad. Like, compared to the games I play, the graphics are just, like, really bad.”

Me: “Well, the whole concept is that it’s yarn. For yarn and craft supplies, the graphics are actually pretty awesome!”

Boy: “Yeah, but the graphics are really bad. Like, they look five-bit.”

Me: “I think you mean eight-bit. I also think I’m entitled to my own opinion, thank you very much.”

Boy: “Yeah, but the graphics just suck.”

(At this point, my sister comes over.)

Sister: “Everyone ready to go?”

Boy: “You have two sisters?! Dude, that must suck.”

Brother: “It’s fine, actually. Plus, they’re really good for playing multiplayer games with.”

Boy: “Those girls? Nah, they probably just fluff their hair all day. Ha!”

Me: “Yeah, okay, you got what you need? Let’s check out now. I don’t need more time with Sir Pint-Sized Misogynist.”

(I later saw the boy tagging behind all three employees that were working that day, spewing off random “tips” everyone knows and incorrect game trivia. Let’s hope his parents found him soon after!)

Pawn Shop Prices Are A Steal But The Stock Isn’t

, , , , | Legal Right | December 4, 2018

(Our particular location is in one of the poorest cities in the US, so we act as more of a pawn shop. Our store takes trades on iPads, iPhones, etc. On a pretty slow day, a young couple comes in:)

Male Customer: “Hey, I wanted to trade some of my stuff for cash. Y’all do that here?”

Me: *motioning toward the cases of used iPhones, iPads, and iPods behind me* “Yes, sir. What do you have for me today?”

Female Customer: “He got a bunch of phones.”

(The man puts a garbage bag on the counter and dumps it out, revealing what has to be about 25-30 phones. Some of them are flip-phones, a few are Apple products, and others seem to be low-end smartphones. We can only take Apple products, so I make two piles; one with iPhones, and the other phones in a separate pile.)

Me: *pointing to the six iPhones in a pile* “I can only trade these phones today, because we can only take Apple products, but check back with us in a month or so and we might be able to trade the others then. Also, I can only trade one phone per transaction. Were you trading these for store credit or for cash today? You’ll always get more store credit than cash.”

Male Customer: “Um…”

Female Customer: “He don’t play video games no more! And you mean you gotta ring each one, one-at-a-time?!”

Me: “Yes, ma’am. I’m sorry, but it’s store policy. I have to make a copy of the driver’s license or state ID of the person trading it each time for our records. So each phone has its own transaction.”

Male Customer: “You gotta have an ID to trade this s***?! That’s f****** stupid, man!”

Me: “Well, that’s actually state law, sir. Whenever you trade an item that can be insured, you have to show identification in case the property is reported stolen or missing. Phones can be insured. And our store policy states that if we trade anything for cash, an ID copy is required. Do you not have an ID?”

Male Customer: *to his girlfriend* “Babe, just use your ID. You know I can’t use mine.”

Female Customer: “H***, naw! I ain’t puttin’ my info in his system for your stolen-a** phones!”

Me: “Excuse me, did you just say these were stolen phones?”

(They both look at each other and back at me. In unison, they both say, “No, no, no. We bought them from my brother in New York, and they were stolen at one time, but the cases were dismissed.)

Me: “I can’t take these, then.”

Male Customer: “C’mon, man, don’t be a b****. Just ring ’em up; why’s it matter what they are?”

Me: “Because if they’re stolen then I’ve given you money for something that will be seized by the police when they come in this week to pick up our ID copies and serial numbers of the phones we traded. So [Store] would have paid…” *I look down at the phones and guess their total value* “…[total], for absolutely zero inventory. That’s why.”

Female Customer: “I told you, fool!”

Male Customer: *putting all of the phones back in his garbage bag* “Man, f*** this place! This is some bull-s***!”

(They then stormed out of the store and got in their car, of which I could see the license plate from the front windows. I wrote down the plate number and called the police, because I know how much it can suck to have your phone stolen. They were arrested at another location of the same company I worked for that same day, trying to trade in the same phones.)

Failing To Get A Good Deal As They Only Trade In Insults

, , , , , | Right | November 29, 2018

(I work in a retro and modern video games store that sells used consoles and games. Per policy, we don’t typically give cash refunds unless the item is faulty and we can’t get it fixed, but only within two weeks of purchase. Alternately, if it still works, it can be traded in for in-store credit. This information is printed on the receipt.)

Customer: “I’d like to return this game, please.” *slams down game case*

Me: *picking up the case* “Okay, what’s the issue with it?”

Customer: “I changed my mind.”

Me: “Well, we don’t give cash refunds for items due to changing your mind, but I can offer you an in-store credit of [amount], if you have your receipt.” *about to open the case to check the disc*

Customer: “No, I want a refund; it doesn’t work!” *slides a crumpled receipt towards me*

(I realise I’m dealing with a difficult customer.)

Me: *I pick up the receipt and notice it is for a sale about six months ago* “I’m sorry, but I’m afraid I can’t offer you a refund or credit, because you bought it six months ago.”

(I start to close up the case and hand it back to her, explaining that if she wants, she can sell it to us for a reduced amount of either cash or credit, if it works, but that we cannot accept a refund.)

Customer: *suddenly screaming* “NO, IT DOESN’T WORK! I WANT A REFUND NOW. IF YOU DON’T, I’LL CALL THE POLICE ON YOU!”

(My assistant manager steps in at this point, as he can see I’m getting stressed out.)

Assistant Manager: “Do you know what the police will do when they get here? Nothing.”

Customer: *still yelling* “YOU’RE NOTHING!”

(She snatched the case and receipt from my hands, only to chuck them towards my face and leave. It took a few minutes, but eventually we both found it funny that she thought the police would do anything about it, and she left the game behind, anyway, so she got nothing out of it!)

Unfiltered Story #124638

, | Unfiltered | November 1, 2018

(In this store, you can reserve a game or a console, but if you don’t claim it in two weeks, it’s not reserved anymore and anyone can buy it)

Me: Hello, do you have a Nintendo Wii?

Cashier: Yes, we do. But, unfortunently, the only one we have in stock is reserved for someone else. Although, if she doesn’t claim it in 2 days, you can have it.

(Two days later, I return and the Wii hasn’t been claimed. I buy it and take it home. A few weeks later, me and my mother return to the store and hear something quite interesting…)

Woman: WHAT DO YOU MEAN YOU DON’T HAVE IT? I RESERVED THE DAMN THING!

Cashier: Ma’am, I told you like 5 times you were supposed to claim it within two weeks and now it’s been over a month. Someone else bought it.

Woman: WHAT KINDA BULLSHIT IS THAT? WHO THE HELL DID IT? WHO THE FUCK STOLE MY NINTENDO WII?

(Tired of her crap, I speak up)

Me: That would be me, and if you don’t shut your damn mouth, grow the hell up and try again later, I will have to teach you a lesson.

Woman: YOU SON OF A BITCH! I’M GONNA KILL YOU!

(Shaking my head, I dodge a punch from her, grab both her arms and squeeze them really hard. Just a heads up, my hands are REALLY strong)

Me: Now, are you gonna go quietly, or should I crush all the bones in your arms?

Woman: Argh… YOU!!!

(By this time, the police arrive and take statements. The woman is arrested and banned for life from the store. I got to take 5 Wii games home with me for free. This goes to show that you should be on time to claim your stuff!)

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