One Large Scammer Slammer With Extra Stupid, Please

At the pizza shop I work for, if a person calls in for delivery, we ask how they want to pay. If they want to pay with a card, we have to enter their card information into the system. After we confirm the authorization on the payment, we have no way to see the credit card number. If you were to print the ticket, it would only show the last four numbers of the card with the authorization number. 

One day, it’s just my general manager and me in the store. I walk out from the back and she’s on the phone.

Manager: “Again, I’m so sorry. I will definitely look into that ASAP. Tell the officers to come in and ask for [Manager] and we’ll do whatever we can.”

After she hangs up, she pulls a stack of credit card receipts out of the safe and begins going through them. She hands me a small slip of paper that she’d been writing on while on the phone.

Manager: “Do me a favor and look at last night’s transactions and try to find these three totals. A customer got delivery last night and was charged three different times on her card. I need to see if these totals are in the system and I’m going to see if the signatures match.”

This is easy, as you can organize tickets by their total, and I find and print a copy of all three orders.

Me: “Only one of these is delivery; the other two are from the counter… and have an employee discount added to them.”

She hands me the other receipts and asks me to help her look for those three tickets. She finds the delivery one and I find one of the counter ones and burst out laughing.

Me: “[Counter Person] is a f****** moron.”

It turns out that last night, our counter person wrote down this lady’s entire information, used it to buy two meals for herself, gave herself the employee discount, and then SIGNED HER OWN NAME TO THE RECEIPT. The police arrive and my manager shows them the receipts. She starts talking with them about how [Counter Person] also used this lady’s card to buy $500 worth of stuff online. While this is going on, the phone rings and I answer it.

Counter Person: “Hey, [My Name], can I place an order for delivery?”

She placed the order and, I kid you not, she TRIED TO USE THE STOLEN CREDIT CARD. It didn’t go through because the customer had already canceled it, so she said she’d just pay cash. I always wondered who got there first: the pizza or the cops.