A Most Unreceptive Receptionist, Part 4
With the ongoing health crisis, doctors in my state are doing consultations by phone and having their receptionists fax or email the prescriptions to the patient’s preferred pharmacy.
One particular doctor’s surgery seemed to be having trouble with their fax machine. I received about ten copies of the cover page but none of the prescriptions that were meant to be faxed with it.
I called the practise and suggested they tried email, instead. Soon after, I received an email with an attached photograph of a pile of prescriptions.
Yes, instead of scanning or photographing them individually, the receptionist put the prescriptions in a nice, neat stack so that only the top one was readable.
At least they tried, I suppose? A day later we’re still trying to get those same prescriptions. Maybe tomorrow we’ll get lucky?
Related:
A Most Unreceptive Receptionist, Part 3
A Most Unreceptive Receptionist, Part 2
A Most Unreceptive Receptionist
Question of the Week
Have you ever met a customer who thought the world revolved around them?