Resigned Yourself To Not Caring Anymore
(It is my last day of working retail ever. I am very pregnant and very cranky, and I have been in retail dealing with a**hole customers for seven years at this point. None of us are at our best right now, especially me, mainly because I don’t have any f***s left to give.)
Customer: *gets super close to my personal space*
Me: *moves away and continues stocking bakery items from my cart* “Hi! Is there anything I can help you with today?”
Customer: *completely ignores me, and continues to browse the table I’m stocking*
Me: *stocking the table in silence*
Customer: *looks over at me* “Ma’am?”
Me: *looks him directly in the eyes* “Yes, sir, how can I help you today?”
Customer: “YOO-OO HOOOOO!” *waves hands in front of me, and I jump back*
Me: “Yes? What can I help you with today?”
Customer: “You know, you really should acknowledge when people speak to you!” *waves his hand in my face again* “Yooo-hooo! Hellooooo! Can you hear me?”
Me: *checks the time and sees that my shift is over, puts the item I’m holding back on the cart I was stocking from* “You know what? F*** this. I’m out of here!” *looks at the customer again* “And you know what? You should acknowledge when people speak to you! Courtesy and listening skills would get you a long d*** way.”
(I go clock out as he storms over to my store manager and starts a very animated conversation with her. I have to walk by them to get to the locker room.)
Manager: *steps back to address me, earning a glare from the customer* “Hey, when’s the last shift before your maternity leave?”
Me: “Oh, it just ended. Sorry, I thought you knew.”
Manager: “No? Hmm.” *to the customer* “Well, she’s on leave, and I don’t want to deal with the paperwork, corporate inquiries, and lawsuits.”
Customer: “FIRE. HER. NOW. Or, I will never shop here again!”
Manager: “Fine, bye! [Competitor] is full of entitled snoots like you, and they’re only half a mile away! You’ll be right at home!” *walks away*
(The manager walks into the break room.)
Manager: “Oh, hey, you’re fired.”
Me: “Ohmygods! The discriminations! Nooooo!” *acts like I’m mortally wounded in a badly comedic way*
Manager: “Okay, you’re hired again.”
Me: “But I already resigned!”
Manager: “…”
Me: “…”
Manager: “Wait, really?”
Me: “Yeah, sorry. Letter’s on your desk. And you already have the staff to replace me from the other store!”
Manager: “So… Oh. Oh, no.”
Me: “Yeah, I’m really moving. Sorry for that ‘no f***s given’ situation there.”
Manager: “Wow. Yeah, well, you’ve done us a huge favor, getting rid of that guy before I had to trespass him! He’s such a nuisance!”
Question of the Week
Have you ever served a bad customer who got what they deserved?