It’s Time They Accepted How Obnoxious They Are
(This conversation happens at our till point.)
Customer: “I’ll just try these on; do you have the time?”
Volunteer: *glancing at digital display on till* “It’s ten forty-seven.”
Customer: *silent and expectant*
Volunteer: *thinking the customer hadn’t heard* “Ten forty-seven.”
Customer: “Oh, I heard; I just wanted it in English. Ten to eleven, then.” *trots off to try on garment, leaving my volunteer gaping*
Question of the Week
Have you ever served a bad customer who got what they deserved?
