At Least The Wi-Fi Is Flowing Smoothly

(I work for an ISP company.)

Me: “Hi, thank you for calling [ISP]. How can I help?”

Customer: “My water heater is not working!”

Me: “Oh, well I am sorry this is happening to you, but I fix Internet. I have no clue how to fix a water heater.”

Customer: “But I have kids and they can’t shower. I can’t take them to school if they are not clean, you know. I also have a bad hip and I just need my water heater fixed.”

Me: “I am sorry this is happening but I can only fix Internet and TV issues. I really have no clue how to fix water heaters.”

Customer: “Are you sure you are not the water heating people?”

Me: “Yup, I am pretty sure. Is there anything else that can help you with?”

Customer: “Well, you never fixed my water heater.”

(She hung up after that.)