When It’s Time To Cache Out
I work for the university’s support department. Each class has a dedicated online forum to discuss appropriate topics.
Caller: “I’d like to report someone posting porn in the classroom!”
Me: “Let me take a look. What class?”
Caller: “[Class number] with Dr. [Teacher].”
Me: “What thread?”
Caller: “It’s in [discussion].”
Me: “I’m looking through it, but I’m finding nothing.”
Caller: “But I click this message, then click the attachment ‘coolpic.jpg’, and then hit the green arrow! It’s full of lesbian porn!”
Me: “Ma’am, those are photos stored in your browser’s cache, meaning someone who uses the computer is viewing those images. Who else besides you uses your computer?”
Caller: “My fifty-year-old moth… Oh, my gawd, Mom!“
Sigh. We accidentally outed so many people.
Question of the Week
Have you ever served a bad customer who got what they deserved?