Upgrades Are A Touchy Subject

I support the faculty at a major university. I am upgrading a professor’s laptop from OS X 10.6 to 10.7.

Professor: “I’m very excited to use the new OS!”

It’s rare to see someone so enthusiastic about a relatively minor upgrade, but I’m not about to discourage passion about tech!

As soon as it boots up, he immediately begins poking the screen with this finger. After a few seconds, he stops.

Professor: “Wait, doesn’t Lion have a touchscreen like an iPad?”