I have a coworker whose boyfriend apparently doesn’t have anything better to do than to hang out there for several hours while she’s at work. She’s also recently found out that she’s pregnant.
A customer in an electric wheelchair comes in with a service dog.
Me: That dog is so cute! I love dogs, and I wish I could pet it, it I know you’re not supposed to pet service dogs.
Boyfriend: Like that’s a service dog. She doesn’t need one.
Me: You don’t know that. She could have seizures.
Coworker: Or PTSD, or diabetes, or anxiety or depression.
Me: Also, a lot of people in wheelchairs have service dogs to help reach things that they can’t.
They walk away. A few minutes later, Coworker comes back.
Coworker: Sorry about that. He’s a douchebag. I can’t believe I bred with him. Hopefully my kid won’t turn out like him.

(I work in a family hamburger shop in a popular amusement park in my area. A customer comes in during a slower period and saunters up to the drinks area where I am at the time)

Customer: “Could I get a blueberry lime vodka, hold the ice” (or something along those lines)

Me: *As I am 16 at the time and could not possibly serve him that even if we had it, I think he’s joking and I try to joke back* “Coming right up” *I take a water cup and mix in some different types of vitamin water and sprite* “Here it is!” *I joke, making a show of presenting this ‘fancy’ drink to him* “I can’t actually give this to you though” *Pouring it out*

Customer: “Heh..” *He chuckles but continues to stand there*

Me: “So uhh, is there anything I can get you?”

Customer: “No just the drink”

(At this point I realize that this customer was not in fact joking and whole heartedly went into a family burger joint looking for a fancy mixed drink and went up to the 16 year old to ask for it)

Me: “O-oh uh well we don’t have that exactly.. we have beer at the stand on the patio outside but aside from that you probably won’t find what you’re looking for here, sorry.”

Customer: *With his expression turing sour* “Useless kid..” *and storms off*

(I was shocked at what just happened. To this day, a part of me still thinks I was sleep deprived and hallucinated the whole thing)

(I work at a hamburger shop in a very popular amusement park in my area. During one of the biggest dinner rushes that I had seen of the season, I was working the back line- which is where I assemble the burgers and fry the fries for the people on the front line to put onto plates and serve to customers. Suddenly, while making a burger, I hear commotion on the front line and look across the counter to see a heated customer arguing with my manager. She then grabs the entire fry holding bin- which is about 3 square feet and a half a foot deep- and brings it to the back line. I had never seen my manager get upset or stressed but when she comes back to the back line area, there is hellfire in her eyes)

Manager: “Heat up some more fries for this a**hole” *She then dumps the entire bin in the garbage before hurrying back to front line*

(I decided not to question her at the time because of how busy it was. I had already had some fries dropped in the oil and as such it wasn’t long before we picked up stride and finished serving the dinner rush. But later when we had closed, I asked her what happened)

Me: “Sooo what was all that about? With the fries and the angry dude?”

Manager: “*sighs* We had someone a few orders in front of him who wanted to change their fries to a fruit cup. [Coworker] picked up the fries from the plate and put them back in the fry bin. He then started screaming at us that what she was doing was a health code violation. I tried to explain to him that it was not and that [Coworker] was wearing gloves that had only been touching food but he demanded we make entirely new fries. I wasn’t going to argue with him at that point. Sorry if it put more stress on what you were doing at the time.”

Me: “No not at all. I can’t believe he’d pull something like that when we had that many people in here though.”

(At this point, a different coworker that had been cashiering at the time of the incident overheard our conversation)

Coworker: “Did he have a pink shirt and two kids with him?”

Manager: “Yeah, why?”

Coworker: “Yeah when he was in line he was like borderline beating his kids. When he got to the register he yelled ‘TELL HIM WHAT YOU WANT’ *Demonstrating by yanking forcefully on an imaginary kid’s arm*

(My manager and I were appalled at this. Thankfully, we never encountered this customer again nor did we have any similar incidents the rest of the season)

(I was in line with my items when this dirty looking, old man in a delivery driver’s uniform comes bursting in the door and demands his lottery tickets to be checked for winners. The poor cashier is already checking some woman’s tickets, so he tells him to wait.)

Cashier: “One of your tickets was a winner, ma’am congratulations.” *woman leaves* “And you sir?”

(He checks his tickets and there are no winners. The man becomes extremely upset and starts yelling.)

Old Man: “Godd*** you, always taking my money and never giving it back! How come you give it to her and not me? F*** you!”

(While I’m reeling at the absurdity of this, the old man begins walking threateningly at the cashier, who although taller, backs away. The old man starts to throw a punch, but thinks better of it and storms away. The cashier turns to me and starts ringing up my items. I took note of the old man’s company and made a formal complaint against him. I don’t know what happened, but I hope he got fired. Maybe I shouldn’t have, but after working in customer service for 6 years and having to deal with losers like him all the time, I have no regrets.)

(I work at a hiring agency, where we interview people, then send them out on jobs that are they are interested in. To be placed on a job, you have to come into one of our offices, and fill out some paperwork, including a background check, hire sheet, etc. It’s just three pages, and doesn’t take a lot of time to fill out, and is very similar to a hire sheet that you could fill out for any other job. I’m working the front desk as the receptionist when a gentleman walks in)
ME: Hi, how can I help you?
EMPLOYEE: Yeah, I’m here to apply for a job
ME: Okay, go ahead and sign in, and fill out these papers, and I’ll have someone help you once you turn it in. *gives man a clipboard with said papers*
(He walked off to fill out the paperwork, and I keep doing what I’m doing. He walks back about 10-15 minutes later, handing the clipboard to me)
EMPLOYEE: I’m done
ME: *surprised, because people usually don’t go through the paperwork that quickly* Er, okay. Let me see. *looks through papers to make sure everything is in order* Oh, sorry. It seems that you didn’t fill everything out. I need to sign several things, and there is a backside to one of these.
EMPLOYEE: Yeah, the thing is, I just don’t feel like doing all of it. Just put it in. *arrogant smirk*
(I have the rare employee walk in that IS reluctant to fill it out, but I usually just brush it off and hand it off to one of the interviewers. But I’ve had an unusually stressful day with my fair share of biting my tongue.)
ME: *irritated* Yeah, and I don’t feel like dealing with your attitude, But we all have to do things that we don’t want to. So you can sit back down, and fill out the rest, or leave.
(The employee was clearly surprised by my sharp response, and demanded to talk to my supervisor, and I gladly complied, knowing that she has a shorter fuse than I do. I call her over, and she glances briefly through the paperwork)
SUPERVISOR: How do you expect us to find you job, if we have no idea of your experience or what you want? Fill it out. *promptly gives the clipboard back to the employee and walks away*
(He glared at me grinning victoriously, before filling out the rest of the paperwork. He sulked the rest of the time in the office, but I was practically on cloud 9.)