Those Who Definitely Can’t
Customer: “Hi, can you tell me about your Educator Appreciation Weekend?
Me: “Sure! Teachers normally get 20% off on things they buy for their classroom.”
Customer: “Okay, so how do I prove that I’m a teacher?”
Me: “Do you have a pay stub from your school?”
Customer: “No.”
Me: “Do you have a school ID?”
Customer: “No.”
Me: “Do you have a card from a teacher’s union?”
Customer: “No.”
Me: “Do you have a medical insurance card that shows that you’re on an educator plan?”
Customer: “No.”
Me: “Maybe a vision or dental insurance card?”
Customer: “No.”
Me: “Do you have a business card?”
Customer: “No.”
Me: “Do you have any letters from the school or district to you?”
Customer: “No.”
Me: “Is there a number I could call to verify your employment with a school?”
Customer: “No.”
Me: “Do you have anything, anything at all, with both your name on it, and the name of some kind of school or educational organization?”
Customer: “No.”
Me: “Well, I’m stumped. I can’t think of any other way that you could show that you’re a teacher.”
Customer: “Wow, you really don’t make this easy for us, do you?”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
