These Transactions Don’t Hum Along

, , , , , | Right | February 22, 2019

(I work in a card and stationery store. A woman comes in and I engage her in conversation.)

Me: “Hi. How are you doing today? Is there something special I can help you find?”

Woman: “Yeah, do you have any cards with hummingbirds on them?”

Me: “Yes, we have a bunch! Did you need them for any specific occasion?”

Woman: “No, not really.”

Me: “Okay. We have many birthday cards with hummingbirds on them. This one here is actually our top-selling birthday card.”

Woman: “Actually, do you have any Thank You cards with hummingbirds on them?”

Me: *thinking, “Why couldn’t you have said this was what you wanted in the first place?!”* “Yes, I think so. Let’s go look.” *after scanning the Thank You section* “I don’t see any out here right now, but let me check our database and see if there are any cards I’m forgetting about that we might have in the stock room.”

(I look up “hummingbird cards” and find a few options.)

Me: “Okay, looks like I have one or two ideas. Let me just run in the back and grab them for you.”

Woman: “Okay.”

(I come back a minute later with two options for her.)

Woman: “Actually, do you have any hummingbird cards that are blank inside?”

(I walk over to our blank section and pull out two right off the bat.)

Woman: “Do you have any other options?”

Me: “I think so. Let me go check.”

Woman: “Okay, I’ll keep looking.”

(I again go to the back room and look for a minute or two and find a few cards that fit the bill. I return to the section of the store where I left her, and she is nowhere to be found. In fact, there are NO customers in the store at all!)

Me: *throws hands in the air in exasperation*

(Sadly, this happens on a regular basis. Why would you leave when I was gone for three minutes max and I’m trying to get you exactly what you asked for?!)

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