Redial By Fire

, , , | Right | February 22, 2010

Me: “Thank you for calling [Store]. How may I help you?”

Caller: “I saw [Doctor] last week, and was calling about my test results.”

Me: “I’m sorry, sir. You have the wrong number.”

Caller: “Oh, sorry.”

(Not five seconds later, the phone rings again.)

Caller: “I saw [Doctor] last week and was calling about my test results.”

Me: “Sir, I’m afraid you’ve dialed the wrong number again.”

Caller: “This isn’t [Doctor]’s office?”

Me: “No, sir, this is a women’s clothing store.”

Caller: “Oh, sorry.”

(Five seconds later.)

Caller: “I saw [Doctor] last week and was calling about my test results.”

Me: “Sir, you’ve called [Store] again.

Caller: “D*** it! I’m calling the right number. Why do you keep answering?”

Me: “Sir, the office number is very close to ours, so maybe when you’re dialing the numbers, you’ve been accidentally hitting a wrong key?”

Caller: “What numbers? I’ve been hitting redial!”

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