Red Vs Blue Calling You
(I am the customer in this story. I have recently rescued a kitten, named Caboose after a much-loved character in a web series I am obsessed with. The character is known for accidentally causing catastrophes and blaming another character. I am playing with Caboose in my lap next to my phone when I realize that he has been playing with the screen and has called my phone’s support line.)
Support: “Hello, [Company] Support. My name is [Support]; how can I help you today?”
Me: “Uh… hi. Sorry, but my kitten appears to have paw-dialed you guys.”
Support: “That’s okay! Is there anything you needed to ask, anyway, while we’re on?”
Me: “Mm, nope! Caboose just enjoys eating my phone case. Thanks, though!”
Support: *still cheerful* “It’s not his fault. Tucker did it.”
Me: “I love your company now.”
Question of the Week
Have you ever served a bad customer who got what they deserved?