Please Be A Prank, Please Be A Prank…, Part 3
A customer is making a purchase over the phone. He is a member of our loyalty program, so I confirm his security details and shipping address.
Me: “And can I take the card number of the card you’re paying with today, sir?”
Customer: “Oh, it’s like 4481… something. Just use that one.”
Me: “I would need the whole number, sir.”
Customer: “All the numbers? But there are so many.”
Me: “There should be sixteen, sir.”
Customer: “12345678.”
Me: “The last digits of your credit card are 12345678?”
Customer: “I know it has some of those numbers.”
Me: “I need all the numbers, sir.”
Customer: “123456789. And zero. That’s all of them.”
Me: “In order, sir.”
Customer: “But I added the zero!”
Related:
Please Be A Prank, Please Be A Prank…, Part 2
Please Be A Prank, Please Be A Prank…
Question of the Week
Have you ever served a bad customer who got what they deserved?
