Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Online Bug = Immediate Bigotry

, , , | Working | February 5, 2019

(A crowdfunding website which allows you to organize communal funds has a bug. Anyone can change the description of all the communal funds on the website. Obviously, some Internet users take the opportunity to replace communal funds descriptions with sexist, racist, homophobic, and/or transphobic descriptions. Since no one answers on their Twitter, I call customer service.)

Me: “Hello. I wanted to know if you were aware that your site has a bug.”

Customer Service: “No, what bug?”

Me: “Anyone can change the description of all the communal funds.”

Customer Service: “Are you sure?”

Me: “Yes.”

Customer Service: “You are sure you do not have permission to modify the description of this communal fund?”

Me: “You need an account with a password to modify normally, right?”

Customer Service: “Yes.”

Me: “So, yes, I’m sure I don’t have the nickname and the password of all the members of this website…”

Question of the Week

Have you ever served a bad customer who got what they deserved?

I have a story to share!