Online Bug = Immediate Bigotry
(A crowdfunding website which allows you to organize communal funds has a bug. Anyone can change the description of all the communal funds on the website. Obviously, some Internet users take the opportunity to replace communal funds descriptions with sexist, racist, homophobic, and/or transphobic descriptions. Since no one answers on their Twitter, I call customer service.)
Me: “Hello. I wanted to know if you were aware that your site has a bug.”
Customer Service: “No, what bug?”
Me: “Anyone can change the description of all the communal funds.”
Customer Service: “Are you sure?”
Me: “Yes.”
Customer Service: “You are sure you do not have permission to modify the description of this communal fund?”
Me: “You need an account with a password to modify normally, right?”
Customer Service: “Yes.”
Me: “So, yes, I’m sure I don’t have the nickname and the password of all the members of this website…”
Question of the Week
Have you ever served a bad customer who got what they deserved?