A Busy State Of Travel
(I’m reviewing a patient’s medical records that are part of a study but were flagged for “inconsistencies.” Usually, this means that the dates of illness or medication don’t make sense, but in this case, I see that the reviewer has highlighted the patient’s travel history, which is blank. I track down the physician who filled out the form.)
Me: “Hi, [Doctor], I’m reviewing the charts for [study] and I saw that—“
Doctor: *laughing* “Travel history, right?”
Me: “Uh… yeah.”
Doctor: “Turns out someone coded in upper limits to the interstate travel portion of the form, because it can’t go over seven times a week.”
Me: “What? How often does this guy travel?”
Doctor: “Well, the form just asks about traveling to another state. He lives in [State], but… legally, half his house is across state lines. So, his answer was, ‘Eight or nine times a day,’ and the computer didn’t like that one.”
Question of the Week
Tell us about a customer who got caught in a lie!