Not Very Closed Minded, Part 28
(It’s near the end of the night and we’ve been closed for about half an hour at this point. All of our lights are off, including the one on our drive-thru menu board. I head outside to take out the last load of garbage. There’s a car at our drive-thru speaker:)
Driver: *spotting me* “Hey, nobody is answering me! I’ve been here for five minutes now.”
Me: “Sorry, we actually closed a half hour ago.”
Driver: *seemingly ignoring me, yelling at the speaker* “I CAN’T READ YOUR MENU! TURN ON A LIGHT FOR ME!”
Me: “Sir, like I said, we actually aren’t open right now. We closed about half an hour ago. We’ll be open at 11:00 am tomorrow, though, if you’d like to come by then.”
Driver: *pulls out a flashlight and reads the board* “I WANT A #5 COMBO! HELLO? HEELLOOOO?!”
Me: “Sir, sorry for repeating myself, but we’re closed. Nobody is going to take your order, because we aren’t open. We’ve been closed for a while now, but you’re more than welcome to come back tomorrow when we’re open again.”
Driver: *suddenly notices me again* “Why aren’t you in there making my food? You’ve been out here doing nothing this entire time!”
Me: “I can’t take your order, sir. Even if I did, all of our tills are offline and our equipment is shut down and being cleaned. There is no way I could possibly give you any food tonight.”
Driver: “Oh, well, why didn’t you just say so?”
(He sped off after that.)
Related:
Not Very Closed Minded, Part 26
Question of the Week
Have you ever served a bad customer who got what they deserved?
