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Not Very Closed Minded, Part 26

, , , , | Right | November 8, 2017

(We close at 7:00 pm on Sundays, which is fine in winter, because it’s dark out and most of the time, people don’t really come in. When it gets lighter out, however, we get an after-dinner rush and have to coax a lot of people out of the store. My coworker is pulling out the cash drawers when a customer walks in during closing.)

Coworker: “Oh! I’m sorry, ma’am. We just closed.”

Customer: “Oh! What time?”

Coworker: “Just now, at seven o’clock.”

Customer: “Isn’t it two minutes before seven?”

(She is referring to the large clock behind our register, which is always slow.)

Coworker: “No, ma’am, I’m sorry; it is exactly seven o’clock. But maybe we can ring up a book for you. Do you know exactly what you want?”

Customer: “No, but can I just browse for a couple of minutes or so?”

Coworker: *pained smile* “I’m sorry, ma’am.”

Me: *jumping in* “Don’t worry. We open every day at 10:00 am. You can come in then!”

Customer: “Oh. Well, I suppose you’re closed.”

(She proceeds to sigh and stand in front of the cash registers, quietly and somberly, for at least ten seconds before finally, slowly, shambling out. Whether or not she thought silently pouting would actually get us to change our minds about staying open for her is beyond me!)

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