Just Put In A Coffee Vending Machine And Be Done With It
The name of my shop has one word in it which could also be used in the name of a café; let’s say it’s “Mug.” However, my shop is not a café, it does not look like a café, the window display is definitely retail, and there is no café equipment, no counter, no food, no menus, not even a table or chair. This happens way too often.
Customers: “Is this a café?”
Me: “Sorry, no.”
Customer #1: “Why not?!”
Customer #2: “Well, it should be!”
Customer #3: “Where I am supposed to get my coffee now?!”
Customer #4: “You have books, so you should be serving coffee.”
Customer #5: “Using that word is really misleading. You need to change your business name.”
Customer #6: “When are you going to put a café in?”
And [Customer #7], pushing past me to go up the stairs behind the counter:
Me: “Where are you going?”
Customer #7: “Upstairs.”
Me: “Why?”
Customer #7: “That’s where the café is!”
Me: “No, that’s where I live.”
Customer #7: “Are you sure?”
Me: “…”
Question of the Week
Have you ever served a bad customer who got what they deserved?
