It’s A Bad Day When Pizza Is A Source Of Stress

, , , , , | Right | June 11, 2020

I work at the front desk at a hotel on the night shift. We have a cupboard where guests can buy food. It has some frozen meals, but we don’t carry frozen pizza. A few guests ask once in a while, but, usually, guests will just order a pizza if they want one or go to the store that’s literally right next door and buy one.

One night, I come in, do my standard shift opening duties, and a guest comes down to the cupboard and asks if we have any frozen pizza. I tell him sorry, we do not, but [Pizza Chain] is up the street and if he doesn’t care for that, there are three other chains that can deliver to our hotel until 1:00 am. Or, the store next door is open twenty-four hours. He goes upstairs disappointed. 

About an hour later, when all is quiet, I take my dinner — leftover homemade pizza — to the break room, heat it up, and go back to the office where I can eat and also be available to jump onto the front desk if need be.

But, as I pass by the front desk to get to the office, I see the same guy standing at the counter and I put down my food and go see what he needs. It goes downhill from there.

Guest: “I thought you didn’t have pizza!” 

Me: “We don’t. That’s my personal pizza I brought from home. What can I do to help you?” 

He gets super upset and starts demanding that I either, a) give him my pizza, or b) pay for his pizza that he was going to order.

Me: “I can do neither of those things, but, if you have a problem, you can always contact my general manager or sales specialist and suggest we put frozen pizza in the pantry.”

Guest: “That’s a useless option, since I don’t stay here all the time, and I never will anymore because you don’t have freaking frozen pizza!”

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