I Have The Power To Grant You Power
(I work in a department store. Today, I am the door greeter; I also check bags on customers leaving, direct customers to areas, and answer general questions they might have.)
Customer: “Hi, darl, I know I should be at the customer service desk but there is a long line and you might be able to help here. I just bought this iron but the plug won’t fit into the power point.”
(The customer holds up the iron. I see the plastic cover on the plug and take it off.)
Me: “There you go! Most products come with this cover now.”
Customer: *stares for a moment* “My husband is not going to let me forget this; he was insisting the product was fine and I didn’t believe him. Thanks, darl!”
Question of the Week
Have you ever served a bad customer who got what they deserved?