He Hasn’t Seen The Light
I see a great light for sale on a local selling group. It’s in great condition but the price is really high, so high I wonder if it is a mistake. I decide to see if the seller will be reasonable.
Me: “Is this still available?”
Seller: “Yes.”
Me: “Is the price correct/negotiable?”
Seller: “No, price is firm.”
Me: “Oh, okay. No, thanks.”
Seller: “This costs [price] new.”
Me: “It doesn’t, but okay.”
Seller: “Check the website; it does!”
Me: “I did and it doesn’t. I’m happy to make you an offer but it doesn’t cost that new.”
Seller: “He thinks I’m lying. Look!”
He attaches a screenshot, but it’s of the American store. I attach a screenshot of the UK store that is selling the light new for less than what he is asking for it used.
Seller: “Yeah, but we bought it from America.”
Me: “Okay, you can buy it from wherever you want, but it’s the same light. I would rather pay less and get it brand new.”
Seller: “But we paid [price]!”
Me: “Good for you. No one else will.”
He blocked me, but I could still see the light sitting there for months unsold. I bought mine straight from the manufacturer’s UK site. I even got free delivery.
Question of the Week
Have you ever served a bad customer who got what they deserved?
