To Get The Purse, One Must Overcome A Purse
(A nice elderly lady is paying by check, when her back suddenly cramps and she has to grab hold of the counter.)
Me: “Ma’am, are you okay? Do you want me to grab a chair or something?”
Customer: “No, no, it’s this stupid back of mine. It’s been going out for years. Let me finish this check and get out to the car.” *finishes writing check*
Me: “I’m sorry you aren’t feeling well. I’ll hurry this along so you can get out of here. May I see your driver’s license?”
Customer: “My what?”
Me: “Your driver’s license. I need it to key in for the check.”
(It’s how our store confirms the person doesn’t have hot checks out on them.)
Customer: “Oh, no; it’s outside in my car.”
Me: “Is it far? I can help you out there. Do you want me to get the purse for you?”
Customer: “I’m parked right outside. Would you be a dear and grab it? The purse is right there in the seat.”
Me: “I most certainly will!”
(I run outside, click the button, and reach in. About that time, someone screams at me and I get hit in the back by a fat purse. It hurts a lot, so I scream and fall down in return, only to get hit in the head.)
Stranger: “You’re stealing someone’s stuff! You’d better put that back right now!”
(She is still hitting me as she says this.)
Me: “Ow! Ma’am! Please stop! I’m getting this for the lady inside!”
Stranger: “HELP! SOMEONE! CALL POLICE!”
(She hits me again as I go running back in the store with the customer’s purse. My nose is bleeding, my glasses are broken, and I’m in tears.)
Customer: “Oh, my God! What happened to you?”
Me: “Someone was protecting your stuff for you.”
(I went on break after that so I could clean up. No cops came by, luckily.)
Question of the Week
Have you ever served a bad customer who got what they deserved?