Email Fail, Part 39
Caller: “I can’t open my email!”
Me: “Okay, let’s see. Who is your Internet provider?”
Caller: “What do you mean?”
Me: “How do you get online?”
Caller: “I don’t get online! I just want to check my email!”
Me: “You need to be able to get online to access your email.”
Caller: “I never had to be online to check my email before!”
Me: “Well… they… uh… updated the system. You now need to be online to access email.”
Caller: “Typical! Bloody greedy! First, it’s making me go online! Next, they’ll be forcing me to get Internet!”
This was 2022, and the caller was not an old person.
Related:
Email Fail, Part 38
Email Fail, Part 37
Email Fail, Part 36
Email Fail, Part 35
Email Fail, Part 34
Question of the Week
Have you ever served a bad customer who got what they deserved?
