Clicker Clumsiness And Mouse Mayhem
Our office has a dedicated IT department, but it is severely understaffed, so sending in a ticket usually takes days before you get an answer. I’m known as the “Wiz Kid” of my team, so the less IT-savvy team members often first consult me before making a ticket for the IT department.
Coworker: “Hey, [My Name], I got a new mouse, but I have no idea how to connect it.”
Me: “I see it’s wireless. Is it Bluetooth?”
Coworker: “I have no idea. I just put the battery in it.”
I flip the mouse over and see two symbols on the battery cover. One is a battery symbol. The other looks… square? I remove the battery cover and immediately notice the square is a dongle/receiver.
Me: “Here you go.”
Coworker: “Oh, my gosh, that’s so embarrassing! Oh, my gosh, hahaha! Does it work now?”
I put the battery cover back and spot a little switch right above the cover with “on/off” written near it. I switch it to “on”.
Me: “It should.”
Lights go on, and my coworker laughs, feeling embarrassed. She thanks me and starts chatting with another coworker, repeating how stupid and silly she feels. After fifteen minutes:
Me: “Did you actually see what I did?”
Coworker: “Eh… no. I was too embarrassed to pay attention. What did you do?”
Question of the Week
Have you ever served a bad customer who got what they deserved?