Yes Over-Age, No Under-Standing
(It’s legal to purchase alcohol from the age of 18 in the UK. I am at my local liquor store purchasing a few drinks for a party later on that evening. I’m at the counter, which is being manned by a woman I’ve never seen before.)
Cashier: “Can I see your ID, please?”
Me: *hands over ID*
Cashier: “I can’t sell you these.”
Me: “Why not?”
Cashier: “This ID says you were born in 1989. That means you’re too young.”
Me: “It’s 2011.”
Cashier: “…”
Me: “I’m 21.”
Cashier: “No. Because you add twenty and take one. That means you’re too young.”
Me: “I… what?”
Cashier: *shrugging* “Kids today don’t know anything.”
Me: “But, you add twenty? Add twenty to what?”
Cashier: “Right, so 1989 add 10 is 1999, then adding another 10 makes it 2009.”
Me: “And then take one?”
Cashier: “From how old you’d be.”
(I take a second to double check what I’ve just calculated, as I’ve never heard anything so ridiculous in my life.)
Me: “That would make me 18.”
Cashier: “Exactly!”
Me: “And still legally allowed to buy alcohol.”
(The woman stared at me for a second before putting on a strange expression, almost like she had shut down. Eventually the owner appeared after several other customers, upon seeing my ID, tried convincing her that I was in fact 21. He put through my purchase and I left swiftly after. The woman doesn’t work there anymore, but now every till has a small whiteboard next to it with whatever date it was 18 years ago and “CAN BUY ALCOHOL IF BIRTHDAY IS BEFORE:” above it.)
Question of the Week
Have you ever served a bad customer who got what they deserved?