Welcome To Retail, Part 7
It’s my first day working at a big retail store that sells a bit of everything. Most of my initiation has been at the back, meeting managers and learning the place first. We are walking into a managers’ office, where a group of managers and supervisors are working. My trainer is about to introduce me to their boss.
Trainer: “Excuse me, [Manager #1]. This is [My Name] and she’s just star—”
Manager #1: *Angrily* “Not now!”
He leaves the room in a hurry.
Trainer: *To another manager* “Wow, is he okay?”
Manager #2: “Oh, he’s fine. He’s just trying to identify the person who approved the warranty refund on a vacuum cleaner with a canister full of puke.”
Trainer: *Blinks.* “Okay then.”
My trainer turns to me.
Trainer: “Tomorrow, you get to work with customers. Good luck!”
Related:
Welcome To Retail, Part 6
Welcome To Retail, Part 5
Welcome To Retail, Part 4
Welcome To Retail, Part 3
Welcome To Retail, Part 2
Question of the Week
Have you ever served a bad customer who got what they deserved?
