This Slip-Up Is Gonna Cost Him BIG TIME

Me: “Good morning, and thank you for calling [Expensive Department Store]. How can I help you today?”

Caller: “Oh… um… hi… I need to cancel an order, please?”

Me: “Certainly. When was the order placed?”

Caller: “Um… about a minute ago. It was for flowers.”

Me: “Can I take the order number and billing address, please?”

Caller: “It’s [order number] and [billing address].”

Me: “Great, I’ve got this on my screen now. I’ll proceed with the cancellation, and you’ll get an email confirmation shortly.”

Caller: “Oh, um… can you… not send an email? I used my wife’s email by accident. The… um… order… is for… ah… my girlfriend.”

Me: “Oh… Sorry, sir. Cancellation emails are sent automatically, as are order confirmation emails. For this order, it has already been sent.”

Caller: “F***.” *Click*