This Customer Experience Took A Swan Dive

Customer: “The maid who did our room folded our towel into a swan shape!”

Me: “Yes, we encourage our maids to use their folding talents to create entertaining shapes and animals for our guests.”

Customer: “Well… I don’t like swans!”

Me: “I see. I will ask the maid not to do that for your room for the duration of your stay.”

Customer: “I think I deserve some kind of discount.”

Me: “May I ask why you think that, ma’am?”

Customer: “I don’t like swans! I feel very attacked by seeing them in my room!”

Me: “Well, as I have said, ma’am, we will not do that from now on, but I cannot offer any discounts if there is no fault with the room.”

Customer: “Well then, what can you do for me?!”

Me: “Our maids are pretty good at making towel chickens. Do you like chickens?”

Customer: “This place is ridiculous!” *Storms off*

Me: *Under my breath* “Almost as much as the guests!”