They Say There Are No Stupid Questions, But…

, , , , , , | Working | March 20, 2020

(I’ve been dealing with morning sickness for weeks and my doctor’s office has sent me four reminders in two days this week to get blood work done, unrelated to the pregnancy. Today, I’m finally feeling well enough to go to the blood lab in the morning. It is a 30-minute drive to get there, and I’ve had to take a little time off work.)

Me: “Hello, I’m here for a blood draw.” *provides my name, date of birth, etc. as needed*

Blood Lab Front Desk: “Oh, we don’t have any record of this. Are you sure your doctor’s office sent it over?”

Me: “Yes, they’ve even sent me multiple reminders this week to come here.”

Blood Lab Front Desk: *confirms the name of my doctor* “No, there’s no record of this. Do you want me to call them?”

Me: “No, thank you. I’ll call them myself as I won’t have the time now to wait for them to send the order over and still do the draw.”

(So, I call the doctor’s office and explain the situation.)

Receptionist: “Well, we sent the order over. We faxed it.”

Me: “Okay, but they are saying they don’t have it, so they won’t do the draw. I’ve just driven for 30 minutes to do this and taken time off work. Now I don’t know when I’ll be able to do it again.”

Receptionist: “Um, well, we did fax it. Well, do you, like, um, want us to fax it again?”

Me: “Yes!”

(Inside I was thinking, “No! Please just continue to be as useless as you are right now.”)

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